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Billing and Student Accounts Coordinator

Johnson County Community College

Overland Park, KS

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JOB DETAILS
SALARY
$20.47–$26.35 Per Hour
SKILLS
Accounting, Accounts Receivable, Administrative Skills, Best Practices, Billing, Child Development, Coaching, Collection Agency, Credit and Collections, Customer Support/Service, Data Quality, Finance, Health Insurance, Higher Education, Leadership, Maintain Compliance, Mentoring, Onboarding, Organizational Skills, Past Due Accounts, Performance Management, Regulatory Compliance, Resolve Customer Issues, Retirement Plan, Set Goals, Staff Development, Team Lead/Manager, Time Management, Tuition Fees
LOCATION
Overland Park, KS
POSTED
30+ days ago
This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13549155
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rJohnson County Community College
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rPosition: Billing and Student Accounts Coordinator
Department: Finance & Administrative Services
Type of Position: Full-time Hourly
Exemption Status: Non-Exempt
Work Schedule, Hours per week: Monday-Friday, 8:00 AM to 5:00 PM, 40
hours per week
Opportunity for hybrid schedule: Yes
Starting Salary Range: $20.47-$26.35 and determined based on
relevant years of work experience provided on application and resume.
Position Summary: Johnson County Community College (JCCC) inspires
learning to transform lives and strengthen communities. This positions
coordinates and manages the collections and billing functions to ensure
timely recovery of receivables. This role manages a team of specialists
and is responsible for on-boarding, off-boarding, and performance
appraisals.
Required Qualifications:
- Associate's Degree.
- Requires 3+ years of related experience in billing and collections.
- Senior-level support role.
- Completes assignments with little supervision.
- May assist less-experienced team members.
Preferred Qualifications:
- Bachelor's Degree in Business or Accounting.
- Experience in Higher Education.
- Experience with Ellucian Banner.
Position detailsinclude but are not limited to:
- Collections and Accounts Receivable Operations:
- Track internal and external unpaid accounts and solicit payment
through various communication methods, placement of holds,
payment plan offerings, and collaboration with JCCC staff.
- Report unpaid accounts to external collection agencies and
remove paid accounts in a timely manner.
- Assess collection fees and review data on a continuing basis to
ensure the accuracy of account information that is reported.
- Exercise discretion in resolving complaints, grievances,
discipline, and concerns as they arise.
- Ensure compliance with collections laws, regularly attend
trainings, and review current policies.
- Process Drop for Non-Payment for unpaid student accounts at
beginning of academic terms.
- Billing Operations:
- Bill external organizations for tuition and fees and establish
formal billing arrangements with new sponsors, resolving
discrepancies as needed.
- Leadership, Staff Development, and Performance Management:
- Supervise the Billing and Accounts Receivable team, coordinating
daily workflows and ensuring coverage of duties and adherence to
departmental policies and standards.
- Coach, support, and mentor team members within the department.
Drive a culture of customer service excellence amongst team
members.
- Assist departmental leaders in the development of goals and
objectives. Identify best practices and aim to improve
departmental processes and efficiencies.
- Other duties as assigned.
To be considered for this position we will require an application,
resume, and cover letter.
*Unofficial transcripts are required for all Adjunct faculty and
Faculty positions.
Benefits Category
For Full-time Employees:
- Health insurance with some employer paid options.
- Life insurance & AD&D (employer provided)
- Retirement plans (403(b), 457(b), and KPERS)
- Employer paid 8% contribution into a 403(b) no match required
- Paid time off (vacation, sick, personal, and floating holidays)
- 14 days of paid holidays
- Full tuition reduction for JCCC credit courses (for employee and
eligible dependents)
- Tuition reimbursement / assistance for non-JCCC courses for employee
- Free access t the Gym on campus for all employees and dependents
- Discount to the Hiersteiner Child Development Center
- And many more!
About JCCC:
Established in 1969, Johnson County Community College is dedicated to
transforming lives and strengthening communities through learning.
Located in Overland Park, Kansas, JCCC has enjoyed a national reputation
for educational excellence and student success for more than 50 years.
That's five decades dedicated to smaller class sizes, more resources
and a thriving campus culture - not to mention our competitive tuition
rates and extracurricular experiences that transcend the norm.
Mission: JCCC inspires learning to transform lives and strengthen
communities.
Vision: JCCC will be an innovative leader in equitable student
access, learning and success.
Equal Employment Opportunity:
JCCC is an equal opportunity employer and equal access institution. JCCC
does not discriminate on the basis of sex, race, color, national origin,
ancestry, dis

About the Company

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Johnson County Community College