Bilingual (Spanish/English) Customer Experience Representative Jobot
Houston, TX13 days ago
Highlights
magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine.
Numbers & Facts
| Location | Katy, Texas |
| Website | afcurgentcare.com |
Description
Benefits/Perks
- Flexible scheduling
- Paid time off
- Great small business work environment
- Also, additional perks!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
X-Ray Technician / Certified Medical Assistant (CMA) – Urgent Care
We are seeking a skilled and patient-focused X-Ray Technician / CMA to join our fast-paced urgent care team. This dual-role position requires both radiologic imaging expertise and hands-on clinical support to ensure efficient patient flow and high-quality care.
Key Responsibilities:
Radiology (X-Ray Tech Duties):
- Perform digital X-rays as ordered by the provider (extremities, chest, spine, etc.)
- Ensure proper patient positioning and radiation safety protocols
- Maintain and operate X-ray equipment in compliance with state and federal regulations
- Verify image quality and upload to EMR/PACS systems
- Follow all radiation safety standards and documentation requirements
Clinical (CMA Duties):
- Room patients, obtain vital signs, and document medical history
- Assist providers with exams, procedures, and treatments
- Perform point-of-care testing (strep, flu, COVID, urinalysis, etc.)
- Administer injections, medications, and vaccines as directed
- Perform EKGs, wound care, splinting, and other clinical procedures
- Maintain clean, stocked exam rooms and clinical areas
Front Office / Support (as needed):
- Assist with patient check-in/check-out when needed
- Verify patient information and insurance details
- Support overall clinic flow and patient experience
Qualifications:
- ARRT certification (or LMRT with X-ray experience per state guidelines)
- Certified Medical Assistant (CMA) preferred
- Current BLS certification
- Urgent care or ER experience strongly preferred
- Strong multitasking and patient care skills
- Comfortable working in a fast-paced, high-volume environment
Why Join Us:
- Fast-paced, team-oriented environment
- Opportunity to use both clinical and radiology skills daily
- Consistent hours with no overnight shifts
- Competitive pay and growth opportunities
Compensation: $19.00 - $23.00 per hour
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
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