Administrative Skills, Alliance/Partner Management, Business Development, Business Growth, Coaching, Communication Skills, Customer Relations, Customer Support/Service, Data Entry, English Language, Establish Priorities, Field Sales, High School Diploma, Human Resources Customer Service, Lead Generation, Leadership, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multilingual, Multitasking, Onboarding, Operational Support, Organizational Skills, People Management, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Relationship Management, Sales, Sales Management, Spanish Language, Staff Requirements, Team Player, Time Management, Willing to Travel, Writing Skills
Surge Staffing is seeking a motivated, energetic, and customer-focused Bilingual Staffing Specialist (English/Spanish) to join our growing team. This is a full-time, permanent internal position offering an excellent opportunity for individuals with sales, customer service, recruiting, or business development experience who are looking to build a rewarding career in staffing and workforce solutions.
The ideal candidate is fluent in both English and Spanish, possesses excellent communication skills, and enjoys building relationships with clients, candidates, and employees in a fast-paced environment.
Responsibilities
Deliver exceptional customer service to clients and temporary employees in both English and Spanish
Recruit, screen, interview, and onboard qualified candidates
Source candidates through job boards, resume databases, referrals, and recruiting platforms
Match candidate skills and experience with client staffing needs
Build and maintain strong relationships with clients and temporary associates
Conduct follow-up calls to ensure employee satisfaction and successful placements
Assist Spanish-speaking applicants and employees throughout the hiring and onboarding process
Generate and develop new business opportunities through sales and networking efforts
Perform client service calls and outside sales visits to maintain and grow business partnerships
Promote Surge Staffing services and identify additional staffing solutions for customers
Support branch operations through administrative and data entry tasks
Assist with employee coaching, performance management, and retention efforts
Resolve employee and client concerns in a professional and timely manner
Support branch growth initiatives and contribute to overall revenue goals
Qualifications
Fluent in English and Spanish (required)
Minimum of 1 year of sales experience required
High school diploma or equivalent required
Previous experience in recruiting, staffing, human resources, customer service, or business development preferred
Leadership or supervisory experience is a plus
Strong verbal and written communication skills in both English and Spanish
Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
Ability to multitask and prioritize in a fast-paced environment
Strong organizational and problem-solving skills
Self-motivated, team-oriented, and results-driven mindset
Reliable transportation and willingness to travel locally to client locations as needed
Professional phone presence and customer-focused attitude
Preferred Skills
Bilingual Communication (English/Spanish)
Customer Service
Recruiting
Talent Acquisition
Sales
Business Development
Relationship Management
Lead Generation
Account Management
Interviewing
Human Resources
Microsoft Office Suite
Why Join Surge Staffing?
Full-time, permanent position
Career growth and advancement opportunities
Dynamic and team-oriented work environment
Opportunity to make a direct impact on clients and job seekers
If you are a bilingual professional with strong customer service and sales skills who enjoys helping people find employment opportunities, we encourage you to apply today.
EQUAL OPPORTUNITY EMPLOYER
Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities