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Description
Bilingual Spanish Family Service Advisor Cemetery Sales Professional
Full-Time | $70K-$185K+ | Base + Uncapped Commission+ Benefits
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Serve Families. Build a Career with Purpose.
This role is for someone who feels called to serve.
As a Family Service Advisor, you will walk with families through meaningful decisions-helping them plan, prepare, and find peace of mind. This is not transactional work. It requires presence, compassion, and follow-through.
At the same time, this is a professional sales role. Serving families well requires consistency, discipline, and a commitment to growth.
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Who Thrives Here
You will do well in this role if you:
- Naturally put people first and find purpose in serving others
- Are willing to prospect consistently, even when it's uncomfortable
- Take feedback, apply it, and keep improving
- Hold yourself accountable to your activity and results
- Follow through on what you say you're going to do
- Wants to grow financially
If you're looking for something easy, this is not it.
If you're looking for something meaningful-this is.
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What You'll Do
- Meet with families and guide them through pre-planning with care and clarity
- Educate-not sell-so families can make confident decisions
- Build and maintain a strong pipeline through daily outreach and follow-up
- Stay consistent with activity expectations that drive appointments and results
- Communicate clearly with your team to ensure families are fully supported
- Represent a trusted organization with professionalism and integrity
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What You'll Receive
- Competitive base pay + uncapped commission
- Realistic first-year earnings: $70,000-$185,000+
- Medical, Dental, Vision benefits (HSA/FSA options)
- 401(k) with company match
- Paid time off + 12 paid holidays
- President's Circle Incentive Trip opportunity
- Ongoing training, coaching, and advancement opportunities
Requirements
What We're Looking For
- Sales or customer service experience preferred
- Strong communication skills and emotional awareness
- Bilingual Spanish speaker who is fluent in English and Spanish written and spoken
- A service mindset
- Coachability and willingness to grow
- Ability to work a rotating Monday-Sunday schedule
- Valid driver's license and reliable transportation
- High school diploma required (college preferred)
- Some overtime to be expected on occasion
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The Standard
We serve families at a high level. That means:
- We communicate
- We follow through
- We stay consistent in our outreach
- We take ownership of our results
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Why This Role Matters
Families remember how they were treated in these moments. This role gives you the opportunity to show up when it matters most-and do it the right way.