| Location | Johns Creek, GEORGIA |
DropletAI Services is looking for Service Technicians to support onsite automation projects across warehouse, distribution center, and manufacturing environments. Candidate must be Bilingual English/Chinese or Korean/Chinese.
We currently have an active project near Kennesaw, Georgia, so candidates based near Kennesaw, Atlanta, Marietta, Acworth, Woodstock, or surrounding areas are strongly preferred. However, this role is not limited to one project. As DropletAI continues to expand, this position may support future projects in other locations across the U.S. and potentially other regions.
This is a field-focused role. Future travel may be significant, potentially 8090% depending on project needs. Our goal is to build a sustainable field execution model by hiring engineers close to active project locations whenever possible, or by assigning travel based on each engineers home base to reduce unnecessary travel burden.
What Youll Do
Support onsite installation, commissioning, testing, and go-live activities for automation systems
Work with AMR/AGV systems, conveyors, sensors, network devices, controls equipment, and related automation components
Troubleshoot hardware, software, network, and operational workflow issues in the field
Coordinate with project managers, customer site teams, remote engineers, and vendor teams
Prepare daily reports, issue logs, testing records, and project documentation
Follow customer site safety, security, and operational requirements
Support system validation, training, handover, and post-go-live stabilization
What Were Looking For
Interest in robotics, automation, mechatronics, industrial engineering, IT, networking, or field service
Strong hands-on capability and willingness to learn
Ability to work in onsite project environments such as warehouses, factories, and distribution centers
Basic English communication skills
Reliable, detail-oriented, and comfortable solving practical problems in the field
Willingness to travel for future projects as needed
Strong Plus
Bilingual English/Chinese or Korean/Chinese
Experience with AMR, AGV, robotics, warehouse automation, manufacturing automation, PLCs, sensors, networking, IT support, or equipment maintenance
Prior onsite experience in a factory, warehouse, distribution center, logistics, or industrial environment
Ability to read basic technical drawings, electrical diagrams, network diagrams, or equipment manuals
Experience working with customer-facing project teams
Experience Level
Prior automation experience is preferred, but not required. We are open to training candidates who are hands-on, responsible, and willing to grow into the role.
Role Structure
Full-time, project-based, or contract structure can be discussed
Current project location: near Kennesaw, Georgia
Future project assignments may involve travel
Profit sharing available for strong performers