Bilingual Primary Care Patient Care Coordinator

Help patients stay current on preventive screenings and chronic care visits (cancer screenings, diabetes care, blood pressure checks, wellness visits) by working from gap-in-care reports and reaching out directly. This cross-trained role blends front-desk and medical assistant responsibilities with a real say in how we deliver preventive care — you'll be a key part of keeping our patients healthy and our practice performing well on quality measures.

Benefits:

• Competitive salary
• Paid time off

Front Desk & Medical Assistant | Bilingual Spanish/English

The Family Doctors, a growing family medicine practice in Hunter's Creek, is looking for a bilingual Patient Care Coordinator to join our team. This cross-trained role blends front-desk and medical assistant responsibilities with a real say in how we deliver preventive care — you'll be a key part of keeping our patients healthy and our practice performing well on quality measures.



What You'll Do


•     Own the patient visit from check-in to check-out: scheduling, insurance verification, and a warm bilingual front-desk experience.


•     Room patients, take vitals, and support our physicians during visits.


•     Help patients stay current on preventive screenings and chronic care visits (cancer screenings, diabetes care, blood pressure checks, wellness visits) by working from gap-in-care reports and reaching out directly.


•     Keep documentation and coding accurate in eClinicalWorks so patients get credit for the care they receive.



What We're Looking For


•     Bilingual Spanish/English, required.


•     Experience in a medical office as a receptionist, medical assistant, or similar — family medicine/primary care a plus.


•     Medical Assistant certification (CMA/RMA) preferred, not required.


•     Comfortable with an EHR system (eClinicalWorks experience a plus) and detail-oriented with documentation.


•     A proactive, organized person who's comfortable juggling front-desk and clinical tasks in the same day.



Why Join Us


•     A growing, patient-centered practice where your work directly affects patient outcomes — not just paperwork.


•     Hands-on training across both front-desk and clinical workflows.


•     A bilingual, team-oriented environment in Hunter's Creek.