Bilingual Medical Assistant

Overview

We are seeking a Bilingual Medical Assistant II (English/Spanish) to provide both clinical and administrative support in a fast-paced primary care environment. As the first point of contact for patients, this role is responsible for delivering high-quality patient care, supporting physicians and nurses, and ensuring an exceptional patient experience.

The ideal candidate has experience in primary care, value-based care, clinical laboratory procedures, and is fluent in both English and Spanish.

Responsibilities

Clinical Support

• Greet and assist patients during office visits and examinations
• Obtain and document patient medical histories, symptoms, and vital signs
• Enter patient information accurately into Electronic Medical Records (EMR) systems
• Administer injections and medications as permitted by certification and state regulations
• Perform diagnostic testing and screenings
• Collect specimens and perform phlebotomy procedures
• Draw blood and support laboratory-related functions
• Clean, sterilize, and maintain medical equipment
• Prepare and maintain examination rooms
• Collaborate closely with physicians, nurses, and other healthcare professionals to support patient care

Administrative Support

• Schedule appointments and assist with patient flow
• Maintain accurate patient records and documentation
• Support operational and customer service activities within the clinic
• Assist with data entry, reporting, and administrative tasks
• Ensure compliance with clinic policies, procedures, and patient privacy requirements

Required Qualifications

• Bilingual in English and Spanish
• 1-3 years of Medical Assistant experience providing direct patient care in a back-office clinical setting
• Experience in a Primary Care environment
• Experience supporting Value-Based Care initiatives
• Laboratory proficiency, including specimen collection and blood draws
• Active Medical Assistant certification or registration (CMA, RMA, or equivalent state-recognized credential)
• Current CPR certification
• Less than 2 years of professional leadership experience
• Experience working in a fast-paced, high-volume healthcare environment
• Proficiency with Microsoft Outlook and basic computer applications
• Strong verbal and written communication skills
• Ability to work effectively in a team-oriented environment
• Strong organizational skills and attention to detail
• Ability to complete required Tuberculosis (TB) screening
• Passion for delivering exceptional patient care and improving consumer experiences

Preferred Qualifications

• High School Diploma or equivalent
• Hands-on professional phlebotomy experience
• Experience using Electronic Medical Records (EMR) systems
• Experience with HEDIS measures and quality programs
• Active Medical Assistant certification through organizations such as:
  • American Association of Medical Assistants (AAMA)
  • National Healthcareer Association (NHA)
  • American Registry of Medical Assistants (ARMA)
  • National Association for Health Professionals (NAHP)
  • American Medical Technologists (AMT)
• Active ARRT (Radiologic Technologist) certification/license