Bilingual Logistics Coordinator

Management may amend or assign duties and responsibilities to this job at any time) Complete operational customer care; Collaborate and execute on operational opportunities to create efficiencies; Answer customer requests through phone calls, e-mails; Provide rate quotes for established or new customers; Ensure profit enhancement and expense reduction, creating balance effectively with customer and vendor satisfaction; Take customer orders for shipping; Manage shipments through the Truckmate ERP system; Track/trace orders with vendors; Daily vendor/carrier selection and management; Limited vendor/carrier price negotiation; Monitor freight rates and accessorial charges to ensure cost-effectiveness; Problem solving/Issue resolution between customers and vendors/carriers; Reconciles common carrier invoice and approvals; Paperwork management (securing necessary paperwork, filing, etc.); Customer invoice approval for generation; Contribute to positive, safe work environment; ALL OTHER DUTIES AND PROJECTS AS ASSIGNED. Expected Hours of Work: Associate must work a minimum of thirty (30) hours each week to maintain full-time status for benefits purposes, however the expectations of the position will require an average of forty (40) hours with overtime required as scheduled.

Bilingual Logistics Coordinator
JOB DESCRIPTION:

• The position of Logistics Coordinator will have primary responsibility for handling each shipment from rate quote request through invoice approval.

Principal Duties and Responsibilities:
(Management may amend or assign duties and responsibilities to this job at any time)

• Complete operational customer care;
• Collaborate and execute on operational opportunities to create efficiencies;
• Answer customer requests through phone calls, e-mails;
• Provide rate quotes for established or new customers;
• Ensure profit enhancement and expense reduction, creating balance effectively with customer and vendor satisfaction;
• Take customer orders for shipping;
• Manage shipments through the Truckmate ERP system;
• Track/trace orders with vendors;
• Daily vendor/carrier selection and management;
• Limited vendor/carrier price negotiation;
• Monitor freight rates and accessorial charges to ensure cost-effectiveness;
• Problem solving/Issue resolution between customers and vendors/carriers;
• Reconciles common carrier invoice and approvals;
• Paperwork management (securing necessary paperwork, filing, etc.);
• Customer invoice approval for generation;
• Contribute to positive, safe work environment;
• ALL OTHER DUTIES AND PROJECTS AS ASSIGNED.

Qualifications and Key Skills:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Bilingual required.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate*** ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Competencies:

• Analytical · Energy/Drive · Knowledgeable
• Oral/Written Communication · SHE&S (Safety, Security)
• Conceptual Ability
• Team Player
• Time Management
• Punctual and Reliable
• Personal Accountability
• Interpersonal Skills
• Conflict Management
• Professionalism
• Qualitative
• Quantitative

Supervisory Responsibility:

• This position does not have supervisory oversight.

Expected Hours of Work:

• Associate must work a minimum of thirty (30) hours each week to maintain full-time status for benefits purposes, however the expectations of the position will require an average of forty (40) hours with overtime required as scheduled.

Travel Requirements:

• None

Work Environment:

• The work environment is moderately noisy.

Physical Demands:

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
• This position requires sitting, using hands, talking and hearing most of the time. There will also be times on standing, walking and reaching with hands and arms.

Additional:

• This job description provides a general overview of the expectations and basic duties of the job and is not a comprehensive list of all duties and responsibilities.
• The company will assign additional duties and tasks that it deems necessary to meet the requirements of the position.
•  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed above are representative of the knowledge, skill and/or ability required.
•  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions