Bilingual Customer Service Representative - Spanish-English
TTEC
- McAllen, TX
- 14 days ago
- $18 Per Hour
- Full-time
Highlights
Candidates must be fully bilingual in English and Spanish, hold a high school diploma or equivalent, and possess at least six months of customer service experience. In this role, you will deliver exceptional customer experiences by delivering quick answers, consulting on products, and resolving issues with care.
Numbers & Facts
| Location | McAllen, TX |
| Job Type | Full-time |
| Salary | $18 Per Hour |
Description
TTEC is seeking a Bilingual Customer Service Representative - Spanish-English to work on site in McAllen, TX. In this role, you will deliver exceptional customer experiences by delivering quick answers, consulting on products, and resolving issues with care. Candidates must be fully bilingual in English and Spanish, hold a high school diploma or equivalent, and possess at least six months of customer service experience.
Pay and Benefits
- Base pay starting at $18 per hour plus performance bonus opportunities
- Comprehensive health, wellness, and paid time off (PTO) packages
- Career development support, including tuition reimbursement and access to thousands of free courses
Job Responsibilities
Job Duties
- Handle incoming customer communications and deliver prompt, compassionate product consulting
- Research complex issues to provide clear solutions and ensure complete customer peace of mind
Qualifications
Job Requirements
- Fluent bilingual skills in both English and Spanish
- Minimum 6 months of customer service experience and basic computer proficiency
- High school diploma (or equivalent) with the ability to explain product and service knowledge clearly
Skills
- BILINGUAL
- SPANISH
- Computer Skills
Benefits
Paid Time-Off, Tuition Reimbursement, Professional Development, Medical, Dental, Vision
About Company
TTEC is a global consulting, technology, and managed services company dedicated to creating smarter, more human customer experiences through AI, data, and technology. As a Great Place to Work® certified organization and equal opportunity employer, TTEC prioritizes an inclusive, global community where employee growth and diversity are actively supported.