Bilingual Customer Service Representative

Why You'll Love Working at AutoPayPlus

• 100% Employer-Paid Medical, Dental & Vision Insurance
• Quarterly Performance Bonus Opportunities
• Generous PTO & Paid Federal Holidays
• Paid Training & Ongoing Career Development
• Friday Breakfast, Weekly Snacks & Employee Appreciation Events
• Supportive, Team-Oriented Culture
• Convenient Downtown Orlando Location
• Opportunities for Internal Growth & Promotion

What You'll Do

• Assist members with account and payment inquiries
• Deliver exceptional customer service in both English and Spanish
• Resolve member concerns with professionalism and empathy
• Maintain accurate account documentation
• Partner with internal teams to provide a five-star member experience

What We're Looking For

Required

• Fluent in English and Spanish
• High School Diploma or GED
• 2+ years of customer service, call center, banking, financial services, or administrative experience
• Strong communication, problem-solving, and computer skills
• Ability to pass a background and credit check

Preferred

• Experience in financial services, banking, lending, loan servicing, or CRM systems

Ready to build your career with a company that values your success?

Apply today and become part of the AutoPayPlus team!