Retail Customer Service Associate FedEx
LAFAYETTE, Indiana30+ days ago
- Full-time
Highlights
This person will work directly with customers throughout the day, handling questions, providing order updates, and coordinating with internal departments to ensure customer needs are met. About the Opportunity Pro Resources is seeking an experienced Bilingual Customer Service Representative for a well-established automotive component manufacturing facility in Lafayette, IN.
Numbers & Facts
| Location | Lafayette, IN |
| Salary | $24–$34 Per Hour |
Description
Bilingual Customer Service Representative – Manufacturing
Location: Lafayette, IN
Pay: $24–$34/hour, based on experience
Schedule: 1st Shift | Monday–Friday | Typically 8-hour days between 7:00 AM and 5:00 PM
Assignment Length: Temporary assignment expected to last through early March 2027
Pay: $24–$34/hour, based on experience
Schedule: 1st Shift | Monday–Friday | Typically 8-hour days between 7:00 AM and 5:00 PM
Assignment Length: Temporary assignment expected to last through early March 2027
About the Opportunity
Pro Resources is seeking an experienced Bilingual Customer Service Representative for a well-established automotive component manufacturing facility in Lafayette, IN. This person will work directly with customers throughout the day, handling questions, providing order updates, and coordinating with internal departments to ensure customer needs are met. This is a great opportunity for someone who enjoys building relationships, solving problems, and working in a fast-paced manufacturing environment.
Responsibilities
- Serve as a primary point of contact for customers throughout the day
- Respond to questions and provide updates regarding orders, deliveries, and product availability
- Enter, review, and update customer orders in SAP
- Communicate with production, shipping, logistics, and other internal departments
- Research and help resolve order or delivery concerns
- Follow up on open items to ensure customer needs are addressed
- Maintain accurate customer and order information
- Provide friendly, professional, and dependable customer service
- Assist with additional customer service and administrative duties as needed
Qualifications
- High school diploma or GED required
- Ability to pass drug screen and paid background check
- Previous SAP experience preferred
- Customer service experience in an industrial or manufacturing environment preferred
- Automotive manufacturing experience is a strong plus
- Bilingual in English and Spanish preferred
- Comfortable working in a customer-facing role throughout the day
- Strong verbal and written communication skills
- Organized, dependable, and able to manage multiple priorities
- Comfortable working with customers and resolving concerns
- Proficient with computers, data entry, and Microsoft Office including Excel
Apply today to learn more about this customer service opportunity in Lafayette!
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