Bilingual Customer Service Rep - Spanish and English

You will be the first friendly face our patients see, helping them when they arrive, guiding them through sign-in, and making sure they don't have to wait long. We are seeking a Bilingual Customer Service Representative to join our medical office team.

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary
We are seeking a Bilingual Customer Service Representative to join our medical office team. You will be the first friendly face our patients see, helping them when they arrive, guiding them through sign-in, and making sure they don't have to wait long. You will also handle minor situations that come up during the day and make calls as needed. This position requires fluency in both Spanish and English. Our office is located at 5950 W. Oakland Park Blvd., Lauderhill, FL 33313. Candidates must live within 25 miles of the office.

Responsibilities

• Greet patients when they arrive and help them sign in
• Keep patients moving smoothly so wait times stay short
• Assist patients in both Spanish and English
• Handle minor issues or questions that come up and resolve them quickly
• Make and answer phone calls for the office
• Work with doctors and staff to keep the office running smoothly
• Complete general front office tasks as needed

Qualifications

• Bilingual: fluent in Spanish and English (required)
• Must live within 25 miles of Lauderhill, FL
• High school diploma/GED or equivalent
• Customer service experience; medical office experience a plus
• Friendly, patient, and professional with people
• Able to stay calm and solve problems on the spot
• Basic computer and phone skills