Bilingual Collector

Job Summary:

The Collector will identify delinquent accounts, locate and notify customers of delinquent status, initiate appropriate action to recover balances, and maintain all related records.

Supervisory Responsibilities:

None

Duties/Responsibilities:

• Monitors the status of delinquent accounts.
• Initiates collection actions by notifying account holders and cosigners of delinquent status.
• Records payments made to the customers account.
• Ensures the security of customer files and delinquent account reports.
• Performs other related duties as required.