Highlights
Previous experience in customer service, account coordination, accounts receivable, collections, or related administrative roles. Looking for an opportunity where you can leverage your customer service, account management, or collections experience while building a long-term career?
Numbers & Facts
| Location | Glen Rock, NJ |
| Industry | Financial Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
Description
Bilingual Collections & Operations Coordinator
Looking for an opportunity where you can leverage your customer service, account management, or collections experience while building a long-term career? Join a growing organization where you'll play a key role in client relationships, account administration, and payment resolution efforts.
Why This Opportunity Stands Out:
- Competitive starting salary with uncapped monthly commission opportunities
- Blend of operations, customer service, account management, and collections responsibilities
- Work directly with business owners and decision-makers across a diverse client base
- Clear growth path into senior operations and leadership positions
- Collaborative team environment with hands-on training and mentorship
- Hybrid schedule with one remote day per week after training
Target Compensation:
- $55,000 starting base salary plus uncapped monthly commission
Key Responsibilities:
- Manage customer accounts, payment activity, and account documentation
- Contact clients regarding outstanding balances and payment arrangements
- Process payments and resolve account discrepancies
- Maintain accurate customer records and account notes
- Support operational and administrative functions related to account management
- Respond to customer inquiries and build positive business relationships
- Coordinate with internal teams to ensure timely account resolution
- Track account activity and prepare basic reporting as needed
Qualifications:
- Bilingual English/Spanish required
- Previous experience in customer service, account coordination, accounts receivable, collections, or related administrative roles
- Strong communication and relationship-building skills
- Comfortable speaking with customers by phone and email
- Detail-oriented with strong organizational skills
- Proficiency with Microsoft Office, especially Excel
- Ability to multitask and manage competing priorities in a fast-paced environment
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
