Bilingual Certified Clinical Medical Assistant

About Family Circle of Care

Family Circle of Care is a leading community health center (Federally Qualified Health Center or FQHC) serving East Texas through seven medical clinics, one dental clinic, and a mobile medical clinic in Tyler, Athens, and Jacksonville. Since 2013, we've been a trusted provider of comprehensive healthcare services, including Obstetrics & Gynecology, Pediatrics, Family Medicine, Internal Medicine, Mental Health, Dental Care, and Social Services.

Our award-winning, robust health system makes a meaningful impact in the communities we serve. Join our growing team and be part of a healthcare system that truly cares!

About the Role

The Bilingual Certified Clinical Medical Assistant plays an essential role in delivering high-quality patient care and ensuring smooth clinic operations. Proficiency in English and Spanish is essential to this role, enabling effective communication and enhancing patient comfort during visits.

This position supports healthcare providers in managing patient flow, assisting with clinical procedures, maintaining accurate medical records, and educating patients about their health and treatment plans. Your efforts will directly contribute to a positive patient experience and overall team efficiency.

Responsibilities

• Prepare treatment rooms and place instruments and equipment appropriately.
• Clean, sterilize, and maintain medical instruments.
• Collect specimens (including phlebotomy) and administer specific medications/immunizations under provider direction.
• Inventory and order medical supplies.
• Assist providers proactively with patient care and clinical procedures.
• Support patient flow by rooming patients, obtaining and documenting vital information, and scheduling appointments.
• Conduct patient interviews, measure vital signs, and record data in the electronic medical record (EMR) system.
• Educate patients on treatment plans and ensure they feel informed and empowered.
• Assist with patient-related calls, including communicating test results as directed.
• Participate in team huddles, quality improvement initiatives, and training sessions to enhance care coordination.
• Ensure compliance with healthcare regulations, including HIPAA, OSHA, CLIA, and HRSA guidelines.

Qualifications

• Education: High School Diploma or GED; and completion of an accredited Medical Assistant program.

• Experience: 1-2 years in a professional medical environment.

• Certifications:

• Medical Assistant Certification from an accredited agency (required).

• CPR Certification (renewed every two years).

• Skills: Proficiency in EMR systems, internet software, and 10-key data entry.

• Familiarity with Point of Care Testing (POCT) equipment.

Benefits

Family Circle of Care values employees and is pleased to offer excellent benefit packages intended to protect your well-being and financial health.

Retirement Savings Match:

• 403(b) Savings Plan with 5% Company Match

Paid Time Off:

• 10 Paid Holidays and 24 Days Paid Time Off

Why Tyler, TX?

Tyler, TX offers a vibrant community with a welcoming atmosphere and affordable living, making it an ideal place to call home. Known as the "Rose Capital of America," Tyler boasts natural beauty, including parks, gardens, and lakes, perfect for outdoor enthusiasts. The city is a regional healthcare hub with excellent educational opportunities, including top-rated schools and a new medical school. With a thriving economy, cultural attractions, and a family-friendly environment, Tyler provides a balanced lifestyle with the conveniences of a nearby major city, Dallas, just a short drive away.

Contact Information

FCC Human Resources Department

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