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Bilingual Call Center Representative

Penske Automotive

  • Round Rock, TX
  • 30+ days ago

    Highlights

    The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. Penske Automotive Group , headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group.

    Numbers & Facts

    LocationRound Rock, TX
    IndustryAutomotive and Parts Mfg
    Company Size10,000 employees or more
    Year Founded1990

    Description

    We are currently seeking a Bilingual Call Center Customer Service Representative to join our Team!


    Hourly pay for this position is $21 per hour with annual bonus potential of up to $2,500.


    WHY WORK FOR US?


    We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. Allow this position to be your steppingstone to a life-long career in the automotive industry.


    RESPONSIBILITIES:


    Enjoy working in a fast-paced customer-oriented environment


    Greet and interact with customers on the phone in a friendly and professional manner


    QUALIFICATIONS:


    Detail oriented and excels in a fast-paced, results driven environment


    Professional and friendly phone skills


    Ability to multi-task


    Self-motivated enthusiastic presence in a team environment


    Professional appearance and work ethic


    WE OFFER:


    + Competitive Compensation

    + Medical, Dental and Vision

    + 401(k) with company match

    + Superior Training

    + Career Development Programs

    + Organizational Stability

    + National growth opportunities

    + Vacation/Sick & Holiday Benefits


    Penske Automotive Group , headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group. PAG operates 327 retail automotive franchises, representing 42 different brands, and 26 collision repair centers.


    APPLY WITH US!


    If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!


    Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.


    Req Number: 36830

    Position Code: 712801

    Type: Full-time

    Dealership: Penske Automotive Operations

    Location Address: 2307 I-35


    EEO Statement

    The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

    About Company

    Penske Automotive Group (PAG) is an industry leading transportation services company, operating more than 350 automotive retail and service locations across the globe. With over $20 billion in annual revenue we are a proud member of Fortune’s 150 largest companies and are recognized as one of Fortune’s World’s Most Admired Companies. While we sell and service the best brands in our World-class facilities, our strength and continued growth is fueled by more than 24,000 employees and the values they share. The collective dedication to hard work, integrity and customer service of our employees has positioned us as the World’s premier automotive retailer.

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