Bilingual Business Process Analyst

Pleasant Prairie, WI | Fully Onsite

Fluent English & Spanish required

We are looking for a Bilingual Business Process Analyst to support Uline’s Mexico operations and help improve the way their billing processes work.

This is not a traditional billing or accounting position. You’ll spend your time looking at how things are being done, reviewing data, finding problems, and working with different teams to make processes more efficient and effective.

What You'll Do

• Review billing and business data to identify problems, trends and opportunities.
• Investigate issues and figure out why something isn't working.
• Work with Uline’s Mexico team and U.S. departments to solve problems.
• Help improve and streamline existing business processes.
• Coordinate projects and keep track of deadlines and progress.
• Prepare reports and communicate findings and updates.
• Keep project information and documentation organized.
• Serve as a key contact between Uline’s U.S. and Mexico teams.

What We're Looking For

• Bachelor's degree in Business, Finance, Accounting, Operations or a related field.
• 2+ years of experience in business analysis, operations, finance, accounting, billing, process improvement or a related field.
• Fluent in English and Spanish, both written and verbal.
• Comfortable working with numbers, Excel, reports and data.
• Strong problem-solving skills.
• Someone who enjoys finding problems and figuring out how to fix them.
• Strong communication and organizational skills.
• Comfortable working with multiple teams and managing projects or deadlines.
• Willing to work fully onsite in Pleasant Prairie, WI.
• Willing to travel occasionally to Uline locations throughout North America.

Why Consider This Opportunity?

• $80,000–$95,000/year
• Stable, growing company
• Comprehensive health insurance
• 401(k) with 6% company match starting day one
• Bonus opportunities
• Paid holidays and generous PTO
• Tuition assistance
• On-site café and fitness center
• Beautiful corporate campus with walking trails