Bilingual Back Office Medical Assistant

The successful candidate will provide excellent patient service, assist providers, maintain accurate medical records, and help ensure the office operates efficiently in a fast-paced environment. If you are a bilingual Medical Assistant with front and back office experience looking for a long-term opportunity with a local healthcare practice, we encourage you to apply through Hire Up Staffing!

Bilingual Front & Back Office Medical Assistant
Location: Visalia, CA
Job Type: Full-Time | Temp-to-Hire
Pay: $19–$21/hour during temporary period (pay increase available upon conversion to company payroll)
Join a Local Healthcare Team Through Hire Up Staffing!
Hire Up Staffing is seeking a professional, dependable, and Bilingual Front & Back Office Medical Assistant for a full-time temp-to-hire opportunity with a local medical practice in Visalia, CA.

This position is ideal for a Medical Assistant who is comfortable supporting both front office administrative functions and back-office clinical duties. The successful candidate will provide excellent patient service, assist providers, maintain accurate medical records, and help ensure the office operates efficiently in a fast-paced environment. Ophthalmology experience is preferred but not required.
Responsibilities Front Office Duties

• Greet and check in patients in a professional and welcoming manner.
• Answer phones, assist patients with questions, and direct calls appropriately.
• Schedule and coordinate patient appointments.
• Verify patient demographics, insurance information, and eligibility as needed.
• Collect and document required patient information.
• Assist with referrals, authorizations, insurance documentation, and follow-up.
• Maintain accurate and organized patient records.
• Communicate professionally with patients, providers, insurance companies, and office staff.

Back Office Duties

• Prepare patients for provider visits, examinations, and procedures.
• Obtain and document patient medical history, vital signs, and other clinical information.
• Assist providers with examinations and routine clinical workflows.
• Prepare exam rooms and maintain appropriate clinical supplies.
• Support patient care before, during, and after provider visits.
• Maintain accurate clinical documentation and patient records.
• Follow office procedures and applicable safety and infection-control standards.

General Responsibilities

• Provide excellent customer service and maintain a positive patient experience.
• Assist with additional front and back-office responsibilities as needed.
• Remain flexible and productive when daily priorities or patient volume change.
• Work collaboratively with a small, team-oriented staff.
• Maintain professionalism, reliability, and confidentiality at all times.

Qualifications

• Bilingual English/Spanish required.
• Medical Assistant experience required.
• Experience working in both front and back office medical settings preferred.
• Ophthalmology experience is a plus but not required.
• Experience with referrals, authorizations, insurance verification, and medical documentation preferred.
• Strong computer and organizational skills.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize responsibilities in a fast-paced medical office.
• Strong attention to detail and accuracy.
• Dependable attendance and a consistent work history.
• Professional demeanor and ability to work effectively as part of a small team.
• Ability to communicate compassionately and professionally with a diverse patient population.

About the Practice

• Small, team-oriented medical office with approximately 6 employees.
• Provider sees approximately 40–45 patients per day.
• Team members are expected to be flexible, proactive, and willing to assist with both front and back-office responsibilities.
• Thursdays require additional administrative support while the provider is out of the office.

Hiring Process Requirements
Candidates selected for consideration will be asked to:

• Participate in a video interview.
• Provide an updated resume.
• Provide professional references as part of the hiring process.

Professional Expectations
This practice values professionalism, reliability, teamwork, and a positive patient experience. Candidates should demonstrate:

• Strong workplace professionalism.
• Excellent verbal and written communication skills.
• A dependable work history and strong attendance.
• The ability to work independently while contributing to a small team.
• A commitment to providing high-quality service and support to patients and the healthcare team.

If you are a bilingual Medical Assistant with front and back office experience looking for a long-term opportunity with a local healthcare practice, we encourage you to apply through Hire Up Staffing!

#INDHP HU