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Bilingual Adoption Counselor

the APA

Saint Louis, Missouri

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JOB DETAILS
SKILLS
Computer Skills, Customer Support/Service, Multilingual, Telephone Skills
LOCATION
Saint Louis, Missouri
POSTED
5 days ago
Position: Bilingual Adoption Counselor
Status: Full-time
Pay Rate: $18/hour
 
Description:
 
Join a caring team and help people and animals every day!  This position supports members of the public interested in adoption or who need to surrender a pet. Applicants should have friendly and professional customer service skills and be comfortable around animals. This position shares resources with people inquiring about surrendering, answers phones, responds to emails, and facilitates adoptions. Requirements include computer literacy and previous customer service experience preferred. Passing a language proficiency test is required. 
 
Why Join the APA
 
Our Mission: At the APA, we bring and keep pets and people together, building connections that strengthen families and communities.
 
Our Vision: Our vision is a compassionate community where pets and people thrive together.
 
Our Values: P.E.T.S.
At the APA, our values are more than words, they are the compass that guides us and defines who we are as a team.
  • Partnership: We believe pets and people thrive together. By building trust and collaboration with families, neighborhoods, and partner organizations, we create stronger communities, expand access to care, and ensure that pets and people have the resources they need to stay together.
  • Empathy: We lead with compassion, respect, and understanding in all that we do. Every decision begins with the well-being of pets and people, and we treat each individual—whether a client, colleague, or community partner—with dignity and care.
  • Trust: We act with transparency, integrity, and accountability. By being clear about our intentions, honest in our actions, and responsible stewards of resources, we earn the confidence of those we serve and inspire trust in the broader community.
  • Spark: We spark innovation and creativity to advance animal welfare. By embracing new ideas, adapting to emerging needs, and developing forward-thinking solutions, we shape a future where every pet has the chance to thrive in a loving home.
We’re committed to creating an inclusive and comfortable experience for everyone. If you need any accommodations or accessibility support during the hiring process, please email hr@apamo.org.
 
 

About the Company

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the APA