Big Sky Thrift Retail Assistant

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world's only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

Big Sky Thrift seeks an enthusiastic, detail-oriented Retail Assistant with strong organizational skills to join our team, with a focus on store operations. Candidates must be available to work Mondays and Saturdays from 11:30 AM to 6:30 PM, with the opportunity to pick up additional shifts throughout the week for a total of 12-32 hours per week. This is a part-time position.

Major Responsibilities:

• Provide outstanding customer service to all customers, ensuring a positive and memorable shopping experience.
• Create a welcoming and friendly atmosphere for customers, fostering a sense of community within the store.
• Maintain a clean, organized, and visually appealing store layout to enhance the shopping experience and maximize revenue.
• Support daily store operations, ensuring smooth and efficient functioning.
• Assist with various tasks and projects, including inventory management, merchandising, and event coordination.
• Handle customer inquiries, resolve issues, and manage transactions accurately and efficiently.
• Ensure that store policies and procedures are followed to maintain a safe and secure environment for employees and customers.
• Contribute to a positive working environment by collaborating effectively with team members and management.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Manage inventory control, including receiving, transporting, processing, and displaying merchandise.
• Ensure the store, including the Conex and sorting room, is organized and clean.
• Engage with the community to promote Big Sky Thrift's mission, values, and events.
• Provide accurate and timely information about Big Sky Thrift's services to customers and visitors.
• Accurately perform all necessary register functions and handle transactions efficiently.
• Ensure merchandise is clean, correctly displayed, and appropriately priced.
• Assist in creating attractive and creative in-store displays and visual merchandising setups.

Other Duties and Responsibilities

• Utilize information technology to record sales figures, for data analysis and forward planning.
• Handle guest questions, complaints, and issues.
• Provide a positive atmosphere in the store for guests.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.
• Maintain a positive and respectful attitude.
• Treat customers and coworkers with professionalism and respect at all times.
• Communicate regularly with Retail Manager and coworkers.
• Perform work in a safe and high-quality manner.
• Must be able to work flexible work hours/schedule, including evenings, weekends, and holidays. Monday-Saturday, 12pm-6pm.
• Assist with the set-up, tear-down, and activity of special store events.
• Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Disclaimer:

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Experience/Education Required

High school diploma, GED or vocational training or job-related course work; One to three years' experience in retail; Strong verbal/written communication, interpersonal, and analytical skills; Previous cash handling experience; Ability to interact and maintain positive relationships with guests, co-workers, and management.

Experience/Education Preferred

Previous work experience in retail industry. Ability to speak Spanish preferred.

Certificates & Licenses

Valid State Driver's License.

Computer Skills

Intermediate knowledge of Microsoft Office systems.

Language Ability

Able to speak clearly and effectively with guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly.

Math Ability

Able to perform basic math calculations.

Reasoning Ability

Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate. The employee may be required to drive in similar harsh conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to walk and work with hands and arms and lift up to 20 pounds. The employee is required to talk and/or hear. The employee is required to use their vision to perform an activity such as but not limited to viewing a computer screen, attention to detail, and thoroughness of the work assigned. The employee is required to stand, sometimes for several hours at a time, and use their hands and fingers to operate a computer.

The position offered is a part-time position located in Big Sky, Montana.

For more information about the Club, visit www.yellowstoneclub.com.

To apply, please visit www.yellowstoneclub.com. and click on "YC Careers" at the bottom of the homepage.

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