Bi-Lingual Admnistrative Assistant

Sparks Group has partnered with a leading  nonprofit building pathways to stable housing, food security, and brighter futures for children and families in the community seeking a part time Bi-lingual Spanish Administrative Assistant to communicate with counseling clients from initial screening through close-out to ensure they understand the counseling process, collect all required intake documents and signatures, and schedule follow-ups. The Program Coordinator also ensures that program recordkeeping complies with agency, state, and federal regulations requirements.

Key Performance Indicators

• Respond to walk-in, email, and phone requests for counseling services, coordinate initial screening assessments, and maintain an appropriate priority list based on client needs and assessment with the Housing Counselor.
• Schedule appointments and register clients for the program’s classes and events.
• Conduct initial document collection and intake in preparation for counseling appointments.
• Assist the Housing Counselor with data entry for agency/program client management systems.
• Organize, complete, and maintain client files according to government, state, and auditor requirements.
• Coordinate closely with front desk personnel to ensure clients coming in the door or phoning in are given quality customer service.
• Support the program with administrative duties as may be required.
• Will be required, per state funder documentation needs, to complete paper timesheets and specialized personnel accounting reports (PARs).

Education/Licenses:

• A high school diploma or educational equivalent.
• Associate or bachelor’s degree in human services or public administration preferred.

Work Experience:

• 3 years of program coordination or administrative experience.   
• Proven ability to conduct accurate client needs assessments.
• Ability to comply with all organizational and program policies and procedures.
• Able to communicate effectively orally and in writing, in Spanish and English. 
• Strong computer literacy, including word processing, web-based programs, and spreadsheets (Microsoft Office).
• Bi-Lingual Spanish

• LI-DA-2

------------------------------------------------------------------

This job is In-Person.

Pay Range: Hourly $20.00 to $20.00

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

------------------------------------------------------------------

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.