BHCM II Promise Care Manager
Location: Newark, DE 19702
Work Setting: On-site
Schedule: Monday Friday, 1st Shift
Hours: 37.5 hours/week
Contract: 1 year
Job Summary
The Promise Care Manager will work as part of an interdisciplinary behavioral health team serving individuals with severe and persistent mental illness (SPMI), including individuals with co-occurring disorders.
The ideal candidate will have experience in behavioral health case management, care coordination, mental health services, treatment/recovery planning, assessments, and community-based support.
Key Responsibilities
- Perform behavioral health assessments and identify client needs.
- Help develop and implement individualized recovery plans.
- Determine appropriate levels of care and assist with placement.
- Coordinate and monitor services to ensure care is delivered according to established standards.
- Conduct community visits with clients/beneficiaries.
- Maintain accurate and timely clinical documentation and charts.
- Coordinate services with community-based providers and agencies.
- Serve as a liaison between clients and community providers.
- Collaborate with an interdisciplinary team of behavioral health professionals.
- Support clients with accessing appropriate community resources and services.
- Work with individuals experiencing serious mental illness and/or co-occurring disorders.
Minimum Qualifications
- Bachelor's Degree required.
- Valid Driver's License required.
- Must be able to operate a vehicle for required community travel.
- Behavioral health, mental health, case management, or care coordination experience is highly preferred.
Preferred Experience
- Behavioral Health Case Management
- Mental Health
- Severe and Persistent Mental Illness (SPMI)
- Co-occurring Disorders
- Care Coordination
- Treatment/Recovery Planning
- Behavioral Health Assessments
- Community-Based Services
- Crisis Intervention
- Client Advocacy
- Level-of-Care Coordination
- Community Resource Referral
- Clinical Documentation
Work Environment
This is an onsite, Monday Friday, first-shift position based at the New Castle Promise Assessment Center in Newark, Delaware. The position also requires community travel, so candidates must have a valid driver's license and be able to operate a vehicle.
Primary Skills
- Behavioral Health Case Management
- Care Coordination
- Mental Health Services
- Behavioral Health Assessments
- Recovery/Treatment Planning
- Clinical Documentation
Secondary Skills
- SPMI
- Co-occurring Disorders
- Crisis Intervention
- Client Advocacy
- Community-Based Services
- Level-of-Care Coordination
- Community Resource Referral
- Interdisciplinary Team Collaboration
Yashika Jaint
Healthcare Recruiter
510-400-6494