Responsibilities:
- Embody Ballys Born to Entertain culture by creating a fun, welcoming, and engaging environment for every guest.
- Deliver exceptional food and beverage service while providing a memorable dining and entertainment experience.
- Build positive relationships with guests by anticipating needs, initiating conversation, and providing personalized service.
- Maintain thorough knowledge of menu offerings, beverages, wine selections, specialty cocktails, and daily promotions.
- Accurately enter orders, process transactions, and handle payments using the point-of-sale (POS) system.
- Verify guest identification in accordance with alcohol service laws, company policies, and regulatory requirements.
- Ensure proper use of player loyalty cards and maintain compliance with company procedures.
- Complete opening, side work, and closing duties while maintaining attention to detail.
- Maintain cleanliness, organization, and sanitation standards throughout assigned service areas.
- Collaborate with fellow Team Members and leadership to ensure efficient operations and a seamless guest experience.
- Promote a positive team environment through professionalism, communication, and teamwork.
- Maintain awareness of potential safety hazards and immediately address concerns to ensure a safe environment for guests and Team Members.
- Attend pre-shift meetings prepared and informed of operational updates, promotions, and service initiatives.
- Maintain Ballys appearance, attendance, and service standards at all times.
- Accurately report tips and comply with all departmental and company policies.
- Perform other duties as assigned.
Compensation:
- Target Salary Range: $16.75/hr + tips
Additional Benefits:
- $7 Daily Employee Parking Garage
Physical Demands & Work Environment:
Frequently lift and carry up to 30 pounds.
Stand and walk for extended periods during scheduled shifts.
Frequently bend, reach, stoop, kneel, and perform repetitive motions.
Ability to work in a fast-paced environment with varying noise levels, bright lights, large crowds, and high-volume guest interaction.
Must be able to effectively communicate with guests, Team Members, and leadership while maintaining a professional and positive demeanor.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.