The Beverage Server is responsible for delivering friendly and attentive service on the casino floor. This role focuses on creating a positive guest experience by delivering drink orders, promoting casino offerings, and ensuring responsive service in a fast-paced environment.
Must be at least 21 years old
- High school diploma or GED with 1-6 months of related experience preferred
- Strong customer service and communication skills
- Basic math skills for cash handling and transactions
- Ability to work in a fast-paced, high-pressure environment
- Flexible availability, including nights, weekends, and holidays
- Professional appearance in accordance with company standards
- Must be able to stand, walk, and carry trays for extended periods (up to 2 miles per shift)
- Ability to lift and carry up to 20 pounds continuously
- Capable of bending, stooping, and twisting while serving
- Comfortable working in loud, crowded, and smoke-filled environments
- Ability to work long shifts in high-energy casino settings
Provide prompt, courteous beverage service to casino guests
- Take drink orders, communicate with bartenders, and serve beverages efficiently
- Maintain a clean and organized workstation
- Monitor guest alcohol consumption and follow responsible service guidelines
- Handle cash transactions accurately and follow proper procedures
- Assist with drink preparation and maintain knowledge of cocktails and brands
- Promote casino events, programs, and player rewards programs
- Deliver personalized guest service and resolve issues using service recovery standards
- Work collaboratively with team members across beverage and casino operations
Provide prompt, courteous beverage service to casino guests
- Take drink orders, communicate with bartenders, and serve beverages efficiently
- Maintain a clean and organized workstation
- Monitor guest alcohol consumption and follow responsible service guidelines
- Handle cash transactions accurately and follow proper procedures
- Assist with drink preparation and maintain knowledge of cocktails and brands
- Promote casino events, programs, and player rewards programs
- Deliver personalized guest service and resolve issues using service recovery standards
- Work collaboratively with team members across beverage and casino operations