Job Title: Parts Advisor
Location: West Springfield, MA
Company: Bertera Subaru
About Us:
At Bertera Subaru of West Springfield, we pride ourselves on delivering unparalleled customer service and top-quality automotive expertise. We are passionate about Subaru vehicles and have cultivated a dynamic and supportive environment for our employees. Join our dedicated team and contribute to our mission of providing exceptional value and support to our customers.
Job Description:
We are seeking a knowledgeable and enthusiastic Parts Advisor to join our team at Bertera Subaru of West Springfield. The Parts Advisor will play a crucial role in ensuring our service department operates efficiently and our customers receive the parts and information they need promptly.
Key Responsibilities:
- Assist customers and service technicians in locating the appropriate parts for their vehicle repairs and maintenance.
- Maintain an organized inventory of Subaru parts and accessories.
- Place orders for parts and ensure timely delivery for customer and service needs.
- Provide expert advice on Subaru parts, answering any questions and offering recommendations to ensure customer satisfaction.
- Keep up-to-date with new products and technical information to offer informed guidance to customers and colleagues.
- Monitor inventory levels and report shortages to management to ensure efficient stock management.
- Process customer orders and handle transactions accurately.
- Collaborate with the service team to ensure seamless communication and operations.
Qualifications:
- Previous experience as a Parts Advisor or in a related role is preferred.
- Strong knowledge of automotive parts, especially Subaru products.
- Excellent communication and customer service skills.
- Detail-oriented with strong organizational abilities.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Proficiency with computer systems and inventory software is an asset.
- A valid driver's license may be required for parts delivery and stock handling.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance plans.
- Ongoing training and professional development opportunities.
- Employee discounts on products and services.
Join Our Team:
If you have a passion for the automotive industry and a commitment to delivering exceptional service, we invite you to apply for the Parts Advisor position at Bertera Subaru of West Springfield. Contribute to a team that values innovation, collaboration, and customer satisfaction.
Bertera Subaru of West Springfield is an equal opportunity employer and welcomes applications from all qualified individuals.