Benefits Specialist

This hybrid role requires travel to assigned locations, including SHP sites for material pickup and drop-off, Benefit/Health Fairs, Wellness Events, and Open Enrollment Meetings. Responsibilities include educating employers, prospective and existing members, and brokers on benefits and plan offerings, answering questions, and representing the health plan in a professional and engaging manner.

Job Title: Health Plan Enrollment Representative
Location: Sacramento, CA - 2700 Gateway Oaks Dr Ste 1200
Schedule: Hybrid with travel | Day shift, intermittent on-call hours | 52 weeks | Open Enrollment meeting volume-based schedule

Requirements:

Experience with open enrollment, benefits, sales, or health plan member education
Knowledge of the health insurance industry and benefit plan offerings
Knowledge of HIPAA guidelines and customer confidentiality requirements
Ability to travel to different Client's Health Plan sites and event locations as assigned
Ability to attend Benefit/Health Fairs, Wellness Events, and Open Enrollment Meetings
Experience engaging with employers, prospective/existing members, and brokers
Ability to answer customer questions clearly and professionally
Availability for intermittent, on-call hours based on Open Enrollment meeting volume

Preferred Requirements:

Prior sales experience in a health plan, benefits, or insurance environment
Prior open enrollment support experience
Friendly, engaging, and self-starting communication style
Experience supporting Sales & Account Management teams
Ability to manage material pickup/drop-off at SHP sites

Summary / Duties:
The Health Plan Enrollment Representative will support the Sales & Account Management Team as an Open Enrollment Specialist for Client's Health Plan. This hybrid role requires travel to assigned locations, including SHP sites for material pickup and drop-off, Benefit/Health Fairs, Wellness Events, and Open Enrollment Meetings. Responsibilities include educating employers, prospective and existing members, and brokers on benefits and plan offerings, answering questions, and representing the health plan in a professional and engaging manner. The schedule is intermittent and on-call based on Open Enrollment assignment volume, so flexibility and availability are required. This role requires health insurance knowledge, HIPAA awareness, strong customer-facing communication, and the ability to work independently across multiple event locations.