Benefits Specialist | Hoover, AL (Hybrid)

Benefits SpecialistS&A Group | Hybrid (Birmingham, AL)

S&A Group is seeking dependable and professional individuals to join our team as a Benefits Specialists. This role combines client support services, working with individuals who have requested information about our services, and help to get their benefits in place.

This is a structured position with training, clear expectations, and compensation tied to performance.

Responsibilities

• Speak with prospective clients who have requested information and guide them through available benefit options
• Assist current clients with account updates, billing questions, and general support
• Recommend appropriate benefit options based on client needs
• Maintain accurate records and follow internal processes
• Provide a professional and efficient experience in every interaction

Qualifications

• Experience in customer service, sales, or account management preferred
• Strong communication and organizational skills
• Ability to work independently in a hybrid environment
• Detail-oriented and dependable
• Access to a laptop or tablet, reliable internet, and a quiet workspace
• High school diploma or GED required

Compensation & Schedule

• $50,000–$65,000 annually, based on performance
• Additional bonuses and incentives available
• Hybrid role, fully remote days weekly

What We Offer

• Competitive bonus plans
• Life and health benefits
• Performance-based advancement opportunities
• Stable, team-oriented work environment