Benefits and Eligibility Specialist I- 2026-02248

Benefits and Eligibility Specialist I- 2026-02248

Salary

$25.21 - $28.01 Hourly

Location

Lander, WY

Job Type

Permanent Full-time

Job Number

2026-02248

Department

Department Of Family Services

Division

Economic Security Division

Opening Date

09/15/2026

Closing Date

Continuous

FLSA

Non-Exempt

Job Classification

BEBP06

• Description
• Benefits
• Questions

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

This position provides comprehensive case management and eligibility determination for the Child Care Assistance program. Operating within a modernized, statewide caseload model, this specialist manages cases by ensuring compliance, reviewing documentation for accuracy, and proactively requesting information from families. This role centers on streamlining the eligibility process to support working families, emphasizing accuracy and efficiency through our digital application and enrollment system. The Wyoming Department of Family Services' work centers around three values: Safe at home; Giving families opportunities for success; and Supporting the people who support the families.

Join the DFS family and support Wyoming families!

The State of Wyomings total compensation package is excellent and includes:

• Culture of public service and a commitment to work/life balance
• Paid holidays, vacation, and sick leave
• Retirement investment options with employer contributions
• Comprehensive Benefits package including Health, Dental, Life, Vision, Short Term Disability, and more, with an employer contribution toward premiums
• Longevity Pay

Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

Human Resource Contact: Kristin Martinez / kristin.martinez@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• Determines eligibility for the Child Care Assistance program based on established income, activity, and other program guidelines.
• Manages a statewide caseload within the modernized child care system, focusing on case accuracy and regulatory compliance.
• Reviews application data, verifies documentation, and proactively requests necessary information from clients to determine or maintain eligibility.
• Maintains comprehensive case files and electronic databases, ensuring all documentation is accurate and up-to-date.
• Provides high-quality customer service by responding to client inquiries and assisting families with the child care enrollment process.
• Collaborates with other department staff, child care providers, and community partners to support family stability and program success.
• Participates in quality assurance activities and supports process improvements for the modernized child care system.
• Assists with audits and hearings by compiling necessary exhibits and providing written or verbal testimony as required.
• May assist with other Economic Security Programs, as needed.

Qualifications

PREFERENCES:

Preference may be given to applicants who are detail-oriented, multi-task capable, organized, and able to prioritize; good communicators both orally and in writing, and have customer service experience.

KNOWLEDGE:

• Knowledge of effective interviewing techniques, including attitudes, behaviors, and value judgments, affects worker-client relationships.
• Knowledge of laws, rules, regulations, policies, procedures, and manuals.
• Knowledge of community and governmental resources and programs, and how to access them.
• Knowledge of agency computer systems and their application.
• Knowledge of general office procedures.
• Knowledge of state and federal criminal justice processes.

MINIMUM QUALIFICATIONS:

Education:

Associates Degree

Experience:

0-2 years of progressive work experience (typically in Benefits and Eligibility)

OR

Education & Experience Substitution:

2-4 years of progressive work experience (typically in Benefits and Eligibility)

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

NOTES:

• FLSA: Non-Exempt
• All positions within the Department of Family Services will require a background information check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation, for every successful applicant.

Supplemental Information

049-Department of Family Services - Family Assistance

Click here to view the State of Wyoming Classification and Pay Structure.

Click here to view the State of Wyoming total Compensation Calculator.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Human Resource Contact: Kristin Martinez / kristin.martinez@wyo.gov

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 9 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!.

01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associates Degree
• Associates Degree and additional coursework
• Bachelors Degree
• Bachelors Degree and additional coursework
• Masters Degree
• Masters Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03

(BEBP06) How many years of relevant work experience or transferable skills do you have related to the job description?

• No relevant experience, but willing to learn.
• Less than one (1) year of relevant experience.
• One (1) to less than two (2) years of relevant experience.
• Two (2) or more years of relevant experience.

04

(AA) Describe your relevant experience in the box below.

05

Are you detail oriented, multi-task capable, organized and able to prioritize?

• Yes
• No

06

(AA) Describe your experience with being detail oriented, multi-task capable, organized and able to prioritize in the box below.

07

Do you have good verbal and written communication skills?

• Yes
• No

08

(AA) Describe your verbal and written communication skills in the box below.

09

Do you have customer service experience?

• Yes
• No

10

(AA) Describe your experience in customer experience in the box below.

11

(A) Where did you hear about this opportunity?

• Goverment jobs www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

12

(A1) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for if known. Please limit this response to only one employee. This employee may be eligible for a Referral bonus.

13

(AA) If you answered Other, please tell us where you heard about this opportunity.

14

(AA) VETERANS PREFERENCE DISCLOSURE: Per Wyoming Statute, current employees of the State of Wyoming are not eligible for Veterans Preference. If you are not a current employee of the State of Wyoming, to be eligible to receive Veterans Preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. * I have read and understand the Veterans Preference Disclosure and understand that, if claiming Veterans Preference, I must attach the appropriate supporting documentation to each application I submit in order to receive Veterans Preference.

• Yes, I have read and understand the Veterans Preference Disclosure.
• No, I am not claiming Veterans Preference

15

(AA) VETERANS PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veterans military service, and wish to claim veterans preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans preference status. By requesting veterans preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veterans Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

16

(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

• Yes
• No

Required Question

Employer State of Wyoming

Address Human Resource Contact Information located in the

General Description Section

Statewide, Wyoming, 82002

Phone 307-777-7188

Website http://agency.governmentjobs.com/wyoming/default.cfm