Benefits Analyst

This role assists with employee inquiries, maintains accurate records, and works closely with internal teams, vendors, and carriers to ensure efficient and compliant benefits operations. Facilitate the development, coordination, and distribution of benefit communications, including maintaining the SharePoint page and monthly Shared Services meetings.

Job Title: Benefits Analyst
Location: Tampa, FL 33637
Duration: 06 Months
Shift: Mon-Fri 8:00 AM - 5:00 PM

Job Description:
The Benefits Analyst supports the administration of employee benefit programs, including health, welfare, and retirement plans. This role assists with employee inquiries, maintains accurate records, and works closely with internal teams, vendors, and carriers to ensure efficient and compliant benefits operations. In addition, this role is responsible for facilitating projects such as annual Open Enrollment, audits, plan integrations, and compliance activities. The ideal candidate will have excellent communication skills, strong project management, and the ability to handle confidential information with discretion.

Essential Functions:
Assist with the day-to-day administration of employee benefits programs (medical, dental, vision, life, disability, HSA/FSA, retirement plans, etc.)
Respond to employee inquiries regarding benefit eligibility, enrollment, claims, and coverage questions in a timely and professional manner
Support open enrollment activities, including system setup, communications, and employee assistance
Maintain and audit benefit records in HRIS systems (e.g., Dayforce) to ensure data accuracy
Coordinate with carriers and vendors to resolve eligibility, billing, and claims issues
Assist in reconciling monthly benefit invoices and identifying discrepancies
Prepare reports and documentation for audits and compliance requirements
Support the development of employee communications and educational materials
Maintain confidentiality of sensitive employee and company information
Coordinate the benefits planning process through the implementation and ownership of timelines, processes, and communication plans.
Coordinate the preparation of annual open enrollment, including system confirmation and testing, communication materials, audits, and trainings for HR.
Facilitate the development, coordination, and distribution of benefit communications, including maintaining the SharePoint page and monthly Shared Services meetings.

Required Skills/Abilities:
Customer service orientation with a focus on employee support
Ability to manage multiple tasks and meet deadlines
Problem-solving and analytical skills
Ability to maintain confidentiality and handle sensitive information
Team collaboration and adaptability

Education and Experience:
Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience)
1–3 years of experience in HR, benefits administration, or a related field preferred
Basic knowledge of employee benefit plans and terminology or willingness to learn
Strong attention to detail and organizational skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Experience in doing Mail Merges with Microsoft Word a plus
Experience with HRIS systems (e.g., Dayforce) preferred

Preferred:
Exposure to benefits compliance (ERISA, ACA, COBRA, HIPAA)
Experience working with benefit carriers and third-party administrators
Experience with Mail Merges through Microsoft Word