Benefits Analyst

JOIN TEAM TRILOGY

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

POSITION OVERVIEW

Job Summary

The Benefits Analyst supports the administration, financial oversight, compliance, and data integrity of the Company's health and welfare, retirement, and wellbeing programs. This role ensures accurate benefit plan administration through audits, vendor invoice and payroll deduction reconciliations, reporting, retirement plan support, and vendor performance monitoring. The Benefits Analyst partners with Payroll, Human Resources, Leave Administration, Finance, benefits vendors, and other team members to promote accurate and efficient program administration. This role also researches and resolves complex benefits issues while supporting compliance with applicable regulations.

Roles and Responsibilities

• Performs administration of the Company's health and welfare benefit programs and monitors processes to ensure accurate and compliant plan administration.
• Oversees benefits administration system functionality, carrier integrations, eligibility files, and data exchanges to ensure benefits transactions are processed accurately and timely.
• Monitors data integrity across HRIS, payroll, benefits administration, retirement, and vendor systems and researches and resolves identified discrepancies.
• Reviews, reconciles, and approves benefit-related vendor invoices and resolves discrepancies in partnership with vendors and internal stakeholders.
• Reconciles payroll deductions against carrier billing and enrollment data and partners with Payroll and Finance to ensure accurate benefit funding.
• Administers the Company's retirement programs, including eligibility monitoring, payroll contribution transmissions, contribution funding reconciliations, and payroll file validation.
• Coordinates testing, validation, and implementation of benefit system enhancements, vendor changes, new benefit programs, Open Enrollment updates, and regulatory requirements.
• Develops and maintains reports, dashboards, key performance indicators, and operational metrics related to enrollment, eligibility, plan participation, payroll deductions, leave impacts, vendor performance, compliance, and leadership decision-making.
• Analyzes benefits data, ServiceNow case trends, recurring employee concerns, enrollment errors, and operational metrics to identify root causes, discrepancies, vendor concerns, and opportunities for process improvement.
• Partners with Payroll, Finance, retirement plan recordkeepers, vendors, and external auditors to investigate discrepancies and support accurate and compliant retirement plan administration.
• Monitors vendor performance and service levels and supports vendor implementations and transitions.
• Partners with Benefits Coordinators and other cross-functional stakeholders to research and resolve complex employee benefits issues, data integrity concerns, carrier integration issues, and vendor file discrepancies.
• Coordinates retirement plan audit support, documentation collection and validation, Form 5500 data preparation, nondiscrimination testing, and other compliance and governance activities.
• Conducts periodic eligibility and enrollment audits and supports preparation and documentation for internal and external benefits audits.
• Supports compliance with ERISA, ACA, HIPAA, COBRA, the SECURE Act, and other applicable regulations by maintaining required documentation and monitoring processes for potential compliance risks.
• Identifies opportunities to improve processes and service delivery, recommends data-driven solutions, participates in optimization initiatives, and escalates systemic issues and operational risks to Benefits leadership.
• Other duties as assigned.

Travel: Yes: Minimally, as required (Typically less than 10%)

Qualifications

Education: Bachelor Degree

Experience: 3-5 years

Licenses and Certifications

CBP, CEBS, SHRM-CP, SHRM-SCP, PHR, or SPHR certifications preferred.

Equivalent combination of education and experience may be considered in lieu of degree.

Physical Requirements

Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

LOCATION

US-KY-Louisville

Trilogy Health Services

303 N. Hurstbourne Parkway

Louisville

KY

BENEFITS

• Competitive salaries and weekly pay
• 401(k) Company Match
• Mental Health Support Program
• Student Loan Repayment and Tuition Reimbursement
• Health, vision, dental & life insurance kick in on the first of the month after your start date
• First time homebuyers' program
• HSA/FSA
• And so much more!

LIFE AT TRILOGY

Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

Six months of training, orientation and fun!

We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

ABOUT TRILOGY HEALTH SERVICES

As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.