| Location | Jackson, MS |
| Salary | $47,425.15–$83,346.73 Per Year |
Benefit Program Team Lead
Salary
$47,425.15 - $83,346.73 Annually
Location
25 - HINDS COUNTY, MS
Job Type
Full-Time
Job Number
9780-0665-20260923hinds
Department
0665 - MEDICAID DIVISION
Opening Date
09/25/2026
Closing Date
9/30/2026 11:59 PM Central
Agency Minimum Salary
$47,425.15
Agency Maximum Salary
$83,346.73
About the Agency
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians. Medicaid provides health coverage for eligible, low-income populations in Mississippi. These populations include children, low-income families, pregnant women, the aged and disabled.
About the Position
This position is located with the MS Division of Medicaid in the Central Office Long Term Care Eligibility Unit. The Benefit Program Team Lead Coach is responsible for ensuring the effective operation of benefit programs by providing oversight, guidance, and support to staff. This includes maintaining accuracy and timeliness in case processing, ensuring compliance with policies and regulations, fostering staff development, and promoting teamwork to deliver high-quality services that meet the needs of clients and uphold program integrity. This role ensures the team meets productivity and quality benchmarks, facilitates training and professional development, communicates operational updates, and fosters a collaborative, accountable work environment. The Team Leader also supports hiring, onboarding, and continuous improvement efforts to ensure effective service delivery and staff growth. Additional responsibilities include but are not limited to: accurately reviewing client data in the computer system; reading and comprehending the policy manual and obtaining a general working knowledge of Medicaid policies and programs; keeping abreast of policy updates and changes; assist with training of new office staff. Reviewing documents in LTSS. Serve as the first point of contact for staff regarding case-related questions, policies, and procedures. Lead daily huddles to disseminate policy updates, procedural changes, and other critical information in a clear and concise manner. Monitor and verify staff timekeeping, travel claims, and leave requests in Workday for timeliness and accuracy.
What youll need to be Successful
Successful candidates must have a positive attitude, be ready and willing to learn and grow, have strong attention to detail, strong communication skills, and excellent organizational skills. Background in Long Term Care Casework and reviewing Long Term Care cases. Knowledge of LTSS procedures. Ability to manage various tasks and must be deadline oriented and organized; and utilize reports for timely maintenance of assigned applications and caseloads. Ability to maintain professionalism, confidentiality, and strong customer service in all interactions.
Preferred Qualifications
Typically requires a Bachelor's Degree and 3-5 years of experience. Agency preferred qualifications: Typically requires a bachelor's degree and 2-4 years of Long-Term Care experience. Long Term Care Case Review experience. Working knowledge of LTSS.
Characteristics of Work
See MSPB Careers for information regarding this classifications
Health/Prescription Insurance
Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.
Wellness Benefits
Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.
Life Insurance
All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.
Optional Insurances
Many agencies offer discounted premiums for dental, vision, and cancer insurance.
Flexible Spending Accounts
Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.
Paid Personal Leave and Sick Leave
Full-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.
Military Leave
In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.
Holidays
Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.
Retirement Programs
The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at http://www.pers.state.ms.us
Deferred Compensation
State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.
State Credit Union
All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.
Tuition Reimbursement
Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.
Career Development and Training
The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.
Promotional Opportunities
Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.
Career Ladders
Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.
01
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02
How many years of related work experience do you have ? Refer to the job posting for an explanation of related experience.
Required Question
Employer State of Mississippi
Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
Phone 601-359-1406
601-359-1406