Benefit Program Supervisor

State of Mississippi

  • Pearl River County, MS
  • 2 days ago
  • $56,345.82–$63,000 Per Year

Highlights

Ability to interview, gather information and evaluate situations; analyze information; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manage data; maintain professional ethics related to confidentiality; manage time and respond promptly to customer inquiries and emergencies; express ideas concisely orally and in writing; establish and maintain effective working relationships with staff, other. • Interprets, explains and trains on multiple financial assistance program policies including Supplemental Nutrition Assistance Program (SNAP); Medicaid for families, children, the elderly and disabled and nursing home/community-based care; Temporary Assistance for Needy Families (TANF); Auxiliary Grants (AG); General Relief (GR) for unattached children; and, Energy Assistance.

Numbers & Facts

LocationPearl River County, MS
Salary$56,345.82–$63,000 Per Year

Description

Benefit Program Supervisor

Salary

$56,345.82 - $63,000.00 Annually

Location

55 - PEARL RIVER COUNTY, MS

Job Type

Full-Time

Job Number

9781-0665-20261019pearl

Department

0665 - MEDICAID DIVISION

Opening Date

10/20/2026

Closing Date

10/22/2026 11:59 PM Central

Agency Minimum Salary

$56,345.82

Agency Maximum Salary

$63,000.00

About the Agency

The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians. Medicaid provides health coverage for eligible, low-income populations in Mississippi. These populations include children, low-income families, pregnant women, the aged and disabled. Agency Contact: Patrick Nassar patrick.nassar@medicaid.ms.gov

About the Position

This position is located with the MS Division of Medicaid in the Picayune Regional Office. Second-level supervisory position with responsibilities for vocational and/or professional employees within a benefit unit and are responsible service delivery in more complex programs. Employees at this level may also participate in the work of individual contributors within a benefit area and are accountable for resolving disputes or conflicts which are outside of the decision-making authority or responsibility of individual contributors. Employee supervision includes hire recommendations; training; work planning, assignments, and review; and performance assessment, coaching, and progressive discipline. Supervision at this level also requires these employees to have the knowledge and skills to perform and review the work overseen. Essential Job Functions (other essential job functions may be designated by department) • Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing and assigning work and related activities. • Plans, organizes and supervises the administration various federal, state and local financial assistance programs; ensures established goals and objectives are met. • Interprets, explains and trains on multiple financial assistance program policies including Supplemental Nutrition Assistance Program (SNAP); Medicaid for families, children, the elderly and disabled and nursing home/community-based care; Temporary Assistance for Needy Families (TANF); Auxiliary Grants (AG); General Relief (GR) for unattached children; and, Energy Assistance. • Tracks and complies with State mandates for timeliness and accuracy compliance for all the financial assistance programs; distributes work assigned staff. • Monitors case records for adherence to policy, accuracy and timeliness standards; ensures the safeguarding of confidentiality of all information. • Participates in community events, public speaking engagements and fair hearing appeals. • Tracks, monitors, and responds to data MEDS and MESA; Evaluate state reports; pending application, renewal or change reports on a daily, weekly or monthly basis. • Performs other duties as assigned.

What youll need to be Successful

Any combination of education and experience equivalent to a bachelor's degree in sociology, psychology, health or related field; considerable experience in eligibility type determination; lead worker and/or supervisory and training experience preferred. • Must possess reliable transportation to work site(s). • Knowledge of financial assistance programs; the principles and practices of public social service organizations and public assistance programs. • Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and leadership techniques, principles and procedures to assign work, schedule, supervise, train and evaluate the work of assigned staff. • Skill in use of computer software, especially Microsoft Office Suite; State Department of Social Services computer systems; and oral and written communication. • Ability to interview, gather information and evaluate situations; analyze information; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manage data; maintain professional ethics related to confidentiality; manage time and respond promptly to customer inquiries and emergencies; express ideas concisely orally and in writing; establish and maintain effective working relationships with staff, other

Preferred Qualifications

Typically requires a Bachelor's Degree, 4-6 years of experience, and 1-2 years of supervisory experience.

  • Description
  • Benefits
  • Questions

No available description

Health/Prescription Insurance

Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.

Wellness Benefits

Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.

Life Insurance

All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.

Optional Insurances

Many agencies offer discounted premiums for dental, vision, and cancer insurance.

Flexible Spending Accounts

Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.

Paid Personal Leave and Sick Leave

Full-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.

Military Leave

In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.

Holidays

Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.

Retirement Programs

The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at http://www.pers.state.ms.us

Deferred Compensation

State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.

State Credit Union

All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.

Tuition Reimbursement

Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.

Career Development and Training

The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.

Promotional Opportunities

Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.

Career Ladders

Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.

01

How many years of supervisory experience do you have?

  • No experience
  • 1 year of experience
  • 2 years of experience
  • 3 years of experience
  • 4 years of experience
  • 5 years of experience
  • 6 years of experience
  • 7 years of experience
  • 8 years of experience
  • 9 years of experience
  • 10 years of experience
  • More than 10 years

02

How many years of related experience do you have? (Refer to the job posting for an explanation of related experience.)

  • No experience
  • 1 year of experience
  • 2 years of experience
  • 3 years of experience
  • 4 years of experience
  • 5 years of experience
  • 6 years of experience
  • 7 years of experience
  • 8 years of experience
  • 9 years of experience
  • 10 years of experience
  • More than 10 years

03

What is the highest level of education (or semester hours of college) you have completed?

  • 8th grade
  • GED or High School Equivalency Diploma / High School Diploma
  • 30 semester hours
  • Associates Degree / 60 semester hours
  • 90 semester hours
  • Bachelors Degree
  • Masters Degree
  • Specialist Degree
  • Doctorate Degree
  • 9th grade
  • 10th grade
  • 11th grade

Required Question

Employer State of Mississippi

Address 210 East Capitol Street

Suite 800

Jackson, Mississippi, 39201

Phone 601-359-1406

601-359-1406

Website https://www.governmentjobs.com/careers/mississippi

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