| Location | New Orleans, LA |
As a Bellperson, you will play a key role in delivering exceptional guest service by assisting with luggage, guiding guests, and responding to their needs promptly and courteously. Your responsibilities include:
Key Responsibilities:
Greet and escort arriving and departing guests to and from their accommodations.
Retrieve, transport, and properly store guest luggage according to hotel guidelines.
Inspect guest rooms and familiarize guests with room features and amenities.
Respond to guest inquiries and requests promptly, professionally, and courteously.
Keep management and leadership informed of any relevant guest feedback or operational issues.
Ensure timely delivery of messages, faxes, and other communications throughout the day.
Assist with room moves, special luggage deliveries, and main lobby/front door coverage as needed.
Safely operate property-designated vehicles for guest transport, including to local airports when required.
Maintain the appearance, functionality, and upkeep of bell equipment and storage areas.
Team Member Benefits
When you join our team, you'll enjoy a comprehensive benefits package, including:
Medical & Vision Insurance - Blue Cross Blue Shield of Louisiana
Dental & Voluntary Insurance - SunLife
Flexible Spending Account (FSA) - Through WEX
401(k) Retirement Plan - Fidelity, with up to 5% employer match
Employee Assistance Program (EAP) - ComPsych
Free Team Member Meals
Discounted Parking
Property Discounts - Restaurants, Gift Shop, and Spa
Paid Time Off (PTO) Program
Go Hilton Travel Discounts
Tuition Reimbursement
Guild Education Program
EF Corporate Learning / Language Courses
Medical/Dental coverage begins on the first of the month following 60 days of employment
401(k) eligibility begins after 90 days of employment; new hires are auto enrolled.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Here''s what you''ll do during a typical day:
Here''s what you''ll do during a typical day: