Bell Person

Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

Position Description:

Opportunity:  Bell Person

 

Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. 

 

Your Focus

• Load and unload luggage carts.
• Tag and store luggage.
• Escort guest to hotel rooms.
• Provide an overview of guest room, hotel services and amenities. 
• Make deliveries to guest rooms.
• Assist guest with room changes.
• Stock pantry when necessary.
• Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
• Perform house attendant functions when staff shortages occur. 
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

 

Your Background

• High School diploma preferred.
• Previous customer experience required or equivalent training.

 

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

 

Minimum: USD $24.00/Hr. Maximum: USD $26.00/Hr.