Bell Person-Day-Full Time- Circus Circus

Caesars Entertainment Inc

  • Reno, NV
  • 23 days ago

    Highlights

    PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

    Numbers & Facts

    LocationReno, NV

    Description

    Responsible for providing prompt, friendly, and courteous service to our guests.

    • Ability to maintain confidentiality of sensitive information
    • Ability to understand and comply with all Company and departmental rules and regulations, policies, and procedures
    • Skill in establishing and maintaining effective working relationships with co-workers
    • Ability to read, write, and communicate verbally in English
    • 5 years of safe driving experience in vehicle
    • High School diploma or equivalent

    ADDITIONAL REQUIREMENTS

    • Ability to stand for long periods of time

    • Normal sense of smell, touch, sound and vision range

    • Requires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.

    • Occasional bending and reaching from floor to 6 ft., crouching, lifting/carrying of 25-50 lbs., copying and writing of numbers

    • Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols, and currency

    • Work area is subject to variable temperatures

    GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

    PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

    • Greet, direct and assist all guests

    • Inform guests of approximate time frame for bell service

    • Offer each guest a room orientation, luggage placement (rack/closet) and ice service

    • Offer concierge services and promote laundry, health spa, and other services

    • Ask guests how their stay was

    • Offer transportation assistance

    • Frequent writing of luggage tickets

    • Deliver, retrieve, and store luggage for our guests

    • Load and unload luggage from vehicles

    • Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups

    • Answer a high volume of phone calls in a polite and professional manner

    • Direct contact with guests requires patience and good communication

    • Drive V.I.P. guests in our limousines and other company vehicles

    • Deliver and retrieve boxes, packages and envelopes to and from our business center for our guests

    • Exemplify our core values, family style service, our mission and vision

    • Exemplify our DEI (diversity, equity, inclusion) culture

    • Perform other job-related duties as assigned

    • Greet, direct and assist all guests

    • Inform guests of approximate time frame for bell service

    • Offer each guest a room orientation, luggage placement (rack/closet) and ice service

    • Offer concierge services and promote laundry, health spa, and other services

    • Ask guests how their stay was

    • Offer transportation assistance

    • Frequent writing of luggage tickets

    • Deliver, retrieve, and store luggage for our guests

    • Load and unload luggage from vehicles

    • Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups

    • Answer a high volume of phone calls in a polite and professional manner

    • Direct contact with guests requires patience and good communication

    • Drive V.I.P. guests in our limousines and other company vehicles

    • Deliver and retrieve boxes, packages and envelopes to and from our business center for our guests

    • Exemplify our core values, family style service, our mission and vision

    • Exemplify our DEI (diversity, equity, inclusion) culture

    • Perform other job-related duties as assigned

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