| Location | Miami, FL |
Company DescriptionGazed at the multi-color exterior in the buzzing neighborhood that lies just outside SLS LUX Brickell offers both our team members and our guests extraordinary experiences infused with glamour and a playful spirit. We have an exciting career opportunity to join our team. Say farewell to the ordinary and hello to SLS LUX Brickell an irresistible and spellbinding retreat in the citys center.Job DescriptionJob PurposeThe Bell Attendant position is responsible for meeting greeting and assist in transporting guest to tourist areas providing information on the local area and ensuring delivery and retrieval of luggage to all guests in a courteous timely and professional manner.Duties & FunctionsGreet arriving guests and retrieve their luggageEscort guests to their rooms explain the room facilities and sell the hotels various outlets restaurant bar spaDeliver luggage messages faxes packages etc. for guests and to undertake various other requests in order to ensure their comfortTransport departing guests luggage from the room to the lobby ensuring that the guest has verified that all luggage has been accounted forEnsure that luggage has been stored safely according to prescribed proceduresEnsure that the luggage storage area is kept clean and tidy at all timesInform guests with savvy knowledge of hotel its services the city and local 'happeningsBe fully aware of what functions are going on in the hotelAble to drive in a safe and efficient manner.Able to keep a record of all the incidents while driving for example any accidents or tickets.Responsible to ensure the safety and security of the guests while traveling.Provide gracious attentive and friendly serviceAny other reasonable duties as assigned by the supervisor or manager.We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.QualificationsSPECIFIC JOB KNOWLEDGE SKILL AND ABILITYThe individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation.High School Diploma or equivalent requiredOne 1 to two 2 years in a public contact position preferably in an upscale or lifestyle brand hotelPossess a gracious friendly and fun demeanorAbility to multitask work in a fast-paced environment and have a high level attention to detailMaintain positive and productive working relationships with other employees and departmentsAbility to work independently and to partner with others to promote an environment of teamworkMust be able to stand or walk a minimum eight-hour shift.Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.Must be able to twist tow push or pull reach bend climb and carry objects as necessary.Must have excellent communication skills and be able to read write speak and understand English.Any other reasonable duties as assigned by the supervisor or manager.We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.Must be able to work inside and outside at all times of the year as needed based upon business volumes.Additional InformationAll your information will be kept confidential according to EEO guidelines.