
Customer Service Representative (Travel Enthusiast) - On-Site Concentrix
- $16.50–$18 Per Hour
| Location | Ann Arbor, MI |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Website | https://jobs.trinity-health.org/search-results |
Employment Type:
Full time
Shift:
Night Shift
Description:
Provides direct clinical services to patients, families, and significant others in various settings, including inpatient rehab unit and the outpatient rehab program. Based upon clinical assessments and considering age-specific, developmental and cultural needs of the individual, makes recommendations to physicians regarding appropriate service needs and works collaboratively with physicians, nursing staff, other hospital and community providers to facilitate the initiation of appropriate services. May also provide short-term, focused clinical treatment services.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Provides patient and family information and education regarding medical and mental health issues relevant to the setting.
Prepares documentation for all services provided, including maintaining contact records, clinical evaluations, supportive services and disposition plans. Enters charges for services provided at time of service.
Obtains appropriate informed consents and/or other legally required documents for admission to program.
Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to Trinity Health System. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
Behaves in accordance with the Mission, Vision, Values and Standards of Conduct of Trinity Health Systems.
OTHER FUNCTIONS AND RESPONSIBILITIES
Performs other duties as assigned.
REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE
REQUIRED SKILLS AND ABILITIES
health services, including evaluation of the individual's risk for dangerousness to self or
others.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
