Behavioral Health Technician

Schedule: 11:00pm - 7:30am with every other weekend

Salary: $16.80/hour

POSITION OVERVIEW:

The Behavioral Health Technician (BHT) / Recovery Support Specialist (RSS) provides direct support and supervision to patients receiving substance abuse and behavioral health services. Working under the direction of the Recovery Support Supervisor and in collaboration with clinical, nursing, and medical staff, the RSS promotes patient safety, engagement, recovery support, and therapeutic milieu management. Responsibilities include, but is not limited to, supporting patients in daily activities, leading patients in educational and recreational activities, facilitating psychoeducational and recovery-oriented programming, assisting with crisis intervention and de-escalation, monitoring patient behavior and safety, and contributing to a structured, trauma-informed treatment environment. The RSS supports individualized patient care through therapeutic engagement, observation, documentation, and collaboration with the interdisciplinary treatment team.

KEY RESPONSIBILITIES:

• Monitors patient activities, provides security/safety checks throughout shift, completes documentation to include, but not limited to, rounds sheets, therapeutic activities notes, and End of Shift reports; records patient behavior.
• Participates in direct patient care including ensuring patient safety and utilizing trauma-informed approaches when interacting with patients.
• Assists in the activities of patients' daily schedule.
• Recognizes signs of emotional distress, escalation, and behavioral instability and responds appropriately
• Assists with de-escalation, behavioral crisis intervention and emergency response procedures as appropriate
• Communicates patient concerns and observations promptly to appropriate clinical and nursing staff.
• Performs all aspects of patient belongings processing for new admissions and resulting from visitations, including search, heat treatment, and delivery.
• Assist patients with packing of belongings in preparation for discharge.
• Monitors Business Center/Workflex for patient compliance with rules and schedules.
• Monitors patient activities at the Wellness Center/Fitness Center.
• Partner with Clinical team to conduct a welcoming New Patient Orientation (if applicable).
• Assists with all aspects of visitation program, including greeting, sign-in, orientation, search and belongings processing (if applicable).
• Demonstrates understanding of recovery-oriented systems of care, including 12-Step
• principles, relapse prevention, and patient-centered recovery approaches.
• Aids and instructs clients in facilitation and presentation of the RCA Clinical Curriculum with corresponding notes in medical records system.
• May assist in transporting patients and/or patient belongings (as applicable)
• Demonstrates appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources, and all other contacts.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including co-workers, patients, residents, visitors, families, and referral sources.
• Perform any other job-related duties as assigned.

STATE SPECIFIC RESPONSIBILITIES (if applicable):

QUALIFICATIONS

Knowledge, Skills, and Abilities Required:

• High school diploma or equivalent.
• Experience of 1 year working in behavioral health and/or substance use disorder treatment is preferred.
• Excellent organizational skills with the ability to prioritize workload and meet deadlines.
• Ability to work in a fast-paced environment.
• Proficiency with all technology hardware, systems and tools required to perform duties; training will be provided as needed.
• Familiarity with behavior modification and 12-step modality.
• Valid driver's license and a safe driving record (as applicable).
• Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available.
• Problem Solving: Identifies problems, involves others in seeking solutions, and conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.

Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations.

• Flexibility: Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution. Is willing to assume new responsibilities if the quality of patient care dictates.
• Time Management: Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly manages several tasks at once.

A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment.

WORK ENVIRONMENT:

This position operates within a behavioral health environment, including residential, inpatient and/or detoxification settings. This role requires frequent interaction with patients experiencing mental health, substance use, emotional and behavioral challenges. The environment may include exposure to emotionally distressed individuals, behavioral escalation, and crisis situations. The noise level in the work environment is usually moderate. Routinely uses standard office equipment such as computers, phones, tablets and photocopiers.

PHYSICAL DEMANDS:

While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is constantly required to walk and stand, and occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move objects up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

TRAVEL:

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

About Recovery Centers of America

Founded in 2015, RCA has treated over 77,000 patients and is on a mission to save one million lives from the disease of addiction. Our treatment centers operate 24/7, providing compassionate, evidence-based care. Many of our team members have walked the path of recovery themselves, bringing a level of understanding and support that makes RCA a uniquely impactful place to work.

Much like our commitment to save a million lives from addiction, RCA is also committed to hiring a diverse workforce. We embrace people from all walks of life, with all different experiences and we find that unique, diverse minds foster creativity and perspective. No matter your background or whether you've been personally affected by addiction, what matters the most as an RCA employee is having a shared passion for helping people who are suffering from addiction.

RCA is a recovery-friendly workplace.

If you or a loved one is struggling with addiction, don't wait, call or text us now at 1-800-RECOVERY.

Recovery Centers of America provides equal opportunity in employment and in the provision of services. We do not discriminate on the basis of race (including hair type, texture, or style), color, age (40 and over), sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), ancestry, national origin (including Limited English Proficiency), religious creed, disability, veteran status, or any other status protected by law.