| Location | Jacksonville, NC |
| Salary | $18–$19 Per Hour |
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.
Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.
Jacksonville, NC
$18–$19 per hour (based on experience)
Full-Time | Monday–Friday | 8:00 AM–4:00 PM | On-Call Required
Pyramid Healthcare is hiring a Behavioral Health Technician (BHT) Lead for our outpatient program in Jacksonville, NC. This is a leadership role for an experienced BHT who wants to support staff, coordinate daily operations, and ensure high-quality client care in a structured outpatient setting.
If you have behavioral health experience and want to step into a lead role with growth potential, we want to hear from you.
Lead and support Behavioral Health Technicians during assigned shifts
Provide coaching, guidance, and training to BHT staff
Communicate client updates and shift handoffs to ensure continuity of care
Assist with scheduling and staffing coverage
Support new client intake and orientation
Document client progress, incidents, and daily logs accurately
Observe and document medication self-administration per protocol
Coordinate and supervise therapeutic activities and programming
Respond to behavioral crises and ensure client safety
Maintain a clean, safe, and therapeutic environment
Assist clients with daily living needs and dietary support
Complete required trainings and maintain regulatory compliance
Perform additional duties as assigned
Required:
High school diploma or GED
1+ year experience in behavioral health, substance use treatment, mental health, or healthcare
Preferred:
2+ years behavioral health experience
CPR, First Aid, and AED certification (or ability to obtain upon hire)
Prior leadership or charge experience
Skills:
Strong communication and documentation skills
Ability to handle crisis situations calmly and professionally
Knowledge of HIPAA and regulatory compliance standards
Team leadership and problem-solving abilities
Ability to stand, walk, and move throughout the day
Lift up to 50 lbs and assist clients as needed
Frequent use of hands and arms; occasional bending, kneeling, and crouching
Outpatient clinical behavioral health setting
Moderate noise level and client interaction
Possible exposure to infectious diseases and psychiatric emergencies
Local travel may be required; reliable transportation needed
Pyramid CORE Values:
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.
Total Rewards for Full-Time Positions:
Want to know more?
To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.
Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.