| Location | Oakland, CA |
The Supervisor for Integrated Behavioral Health Services provides operational leadership and frontline
management for integrated behavioral health clinicians embedded within pediatric medical specialty
services at UCSF Benioff Children''s Hospitals. This position is responsible for the daily operations,
workforce management, quality oversight, and program implementation supporting behavioral health
services across inpatient and outpatient pediatric specialty programs, including Hematology/Oncology and
other pediatric medical subspecialties.
Working in a highly matrixed environment, the supervisor partners with physician, nursing, operational, and
administrative leaders to ensure behavioral health services are seamlessly integrated into interdisciplinary
care delivery. The supervisor promotes excellence in patient- and family-centered care, advances equitable
access to behavioral health services, and supports strategic initiatives that improve clinical outcomes,
patient experience, workforce engagement, and operational performance.
The supervisor creates an environment that supports collaboration, continuous learning, innovation, diversity,
equity, inclusion, and belonging while fostering professional growth among behavioral health clinicians.
DEPARTMENT DESCRIPTION:
Integrated Behavioral Health (IBH) Services are part of the Child and Adolescent Mental Health Service
Line at UCSF Benioff Children''s Hospitals. The Child and Adolescent Mental Health Service Line brings
together inpatient, outpatient, consultation-liaison, and integrated behavioral health programs to create a
coordinated system of care that expands access, improves clinical outcomes, and advances the mental
health and well-being of children, adolescents, and families across UCSF Benioff Children''s Hospitals.
The IBH programs partner with pediatric medical and surgical specialty programs to provide integrated,
family-centered behavioral health care for children, adolescents, and young adults with acute and chronic
medical conditions.
Mental health clinicians are embedded within inpatient and outpatient specialty services-including Primary
Care and medical specialties-to address the psychological, emotional, developmental, and behavioral
needs of patients and families throughout the continuum of care. Working collaboratively with physicians,
nurses, social workers, child life specialists, rehabilitation providers, and other interdisciplinary team
members, the IBH program promotes early identification and intervention, improves access to behavioral
health services, strengthens care coordination, and supports positive health outcomes.
MINIMUM REQUIREMENTS:
PREFERRED:
LICENSES AND/OR CERTIFICATIONS:
equivalent).
Key Responsibilities
List key functions and the estimated percentage of time spent performing each of the responsibilities. Indicate which responsibilities are considered "Essential" to the successful performance of the job as defined by the EEOC: "Essential functions are the basic job duties that an employee must be able to perform. You should carefully examine each job to determine which functions or tasks are essential to performance."
Example:
25% Essential Performs basic design, development, modification and debugging of software. Evaluates basic software for functional areas. Analyzes existing software or works to formulate logic for basic systems, prepares basic specifications and performs coding.
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
50
Yes
Manage the day-to-day operations of integrated behavioral health services across
pediatric inpatient units and outpatient specialty clinics.
Ensure appropriate staffing, scheduling, workload distribution, and clinical coverage
across multiple service locations. Supervises staff performing behavioral health services
including, assessment, counseling, psychotherapy, crisis intervention, group therapy
and / or community health, and testing and / or research for patients with serious mental
health disorders. Assists with challenging and / or complex patient care interactions /
issues. Advises on patient treatment strategies.
5
YesEnsures staff adhere to quality standards, internal policies and external regulations. Participates in development and implementation of quality improvement initiatives.
5
YesCoordinates professional development activities and participates in providing training.
5
YesManages patient / client records according to state, city and county requirements. Ensures staff accurately document all patient related activities within established time frame. Recommends improvements to clinical documentation / program record keeping.
5
YesCollaborates with multidisciplinary teams including psychiatrists, primary care providers and community health workers advocating for patients. Serves as an internal resource for behavioral health issues. Serves as liaison with community-based behavioral health resources.
5
Yes
Recruit, onboard, coach, develop, and retain a high-performing team of integrated
behavioral health clinicians.
Conduct performance evaluations, establish performance expectations, and provide
ongoing feedback and coaching.
5
YesAssists with allocation and management of program resources. Ensures productivity goals are met. Suggests ways to increase efficiency and improve quality of care. Requests additional resources when necessary.
5
Yes
When needed, deliver direct patient care, including behavioral health assessment,
consultation, intervention, and psychotherapy, as needed to support patient access,
continuity of care, and program operations.
5
Yes
Works in close partnership with the Clinical Director of Integrated Behavioral Health,
physician leaders, nurse managers, ambulatory practice managers, and pediatric
specialty leadership to advance integrated behavioral health across UCSF Benioff
Children''s Hospitals.
5
YesPromote equitable, culturally responsive, trauma-informed, and patient- and family centered care for medically complex pediatric populations.
5
Yes
Serve as an internal behavioral health consultant and liaison to medical teams and
organizational leadership, supporting the integration of behavioral health services
throughout the pediatric healthcare system.
100%
(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)
Knowledge Skills and Abilities (KSAs)
Required qualifications must be possessed by any candidate to be considered for the position. These qualifications will be included in the job posting/advertisement and will be used to screen applicants. Note: Only objective, specific and quantifiable (KSAs) will be used when screening (i.e. 6 months of event planning experience vs. prior event planning experience). Preferred qualifications are those skills or abilities that an ideal candidate possesses, but are not required in order for a candidate to be considered for the position.
Please list:
Knowledge, Skills and AbilitiesReq / PrefKnowledge of integrated behavioral health models in inpatient and ambulatory care setting.ReqKnowledge of medical center, HR and UC policies and processes. Knowledge of relevant psychiatric health services internal policies and external regulations.PrefDemonstrated supervisory skills to guide behavioral health providers on treatment methods for serious mental health disorders.ReqAbility to effectively manage multiple priorities and execute plans to meet deadlines.ReqOrganizational skills for coordinating staff schedules and unit operations.ReqWorking knowledge of human resources management practices and policies.PrefKnowledge of business software, specialized applications and EHR systems used in behavioral health clinics / clinical departments.PrefAbility to ensure patient care service standards are consistently met; assists staff with managing challenging patient interactions with sensitivity and skill.ReqAbility to perform all commonly applicable functions in word processing and spreadsheet software. Comprehensive knowledge of organization''s patient record system to teach others.PrefExperience of/Skilled in providing inpatient consultation-liaison behavioral health services.Req
Experience providing a range of behavioral health services, including individual, family, crisis
and brief therapy, behavioral health screening, crisis intervention, consultation, and care
coordination.
Req
Experience providing evidence-based behavioral health assessment, diagnosis, and treatment
in pediatric, medical, behavioral health, or integrated care settings
ReqAt least two (2) years post-licensure clinical experience.Req
Key Responsibilities
List key functions and the estimated percentage of time spent performing each of the responsibilities. Indicate which responsibilities are considered "Essential" to the successful performance of the job as defined by the EEOC: "Essential functions are the basic job duties that an employee must be able to perform. You should carefully examine each job to determine which functions or tasks are essential to performance."
Example:
25% Essential Performs basic design, development, modification and debugging of software. Evaluates basic software for functional areas. Analyzes existing software or works to formulate logic for basic systems, prepares basic specifications and performs coding.
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
50
Yes
Manage the day-to-day operations of integrated behavioral health services across
pediatric inpatient units and outpatient specialty clinics.
Ensure appropriate staffing, scheduling, workload distribution, and clinical coverage
across multiple service locations. Supervises staff performing behavioral health services
including, assessment, counseling, psychotherapy, crisis intervention, group therapy
and / or community health, and testing and / or research for patients with serious mental
health disorders. Assists with challenging and / or complex patient care interactions /
issues. Advises on patient treatment strategies.
5
YesEnsures staff adhere to quality standards, internal policies and external regulations. Participates in development and implementation of quality improvement initiatives.
5
YesCoordinates professional development activities and participates in providing training.
5
YesManages patient / client records according to state, city and county requirements. Ensures staff accurately document all patient related activities within established time frame. Recommends improvements to clinical documentation / program record keeping.
5
YesCollaborates with multidisciplinary teams including psychiatrists, primary care providers and community health workers advocating for patients. Serves as an internal resource for behavioral health issues. Serves as liaison with community-based behavioral health resources.
5
Yes
Recruit, onboard, coach, develop, and retain a high-performing team of integrated
behavioral health clinicians.
Conduct performance evaluations, establish performance expectations, and provide
ongoing feedback and coaching.
5
YesAssists with allocation and management of program resources. Ensures productivity goals are met. Suggests ways to increase efficiency and improve quality of care. Requests additional resources when necessary.
5
Yes
When needed, deliver direct patient care, including behavioral health assessment,
consultation, intervention, and psychotherapy, as needed to support patient access,
continuity of care, and program operations.
5
Yes
Works in close partnership with the Clinical Director of Integrated Behavioral Health,
physician leaders, nurse managers, ambulatory practice managers, and pediatric
specialty leadership to advance integrated behavioral health across UCSF Benioff
Children''s Hospitals.
5
YesPromote equitable, culturally responsive, trauma-informed, and patient- and family centered care for medically complex pediatric populations.
5
Yes
Serve as an internal behavioral health consultant and liaison to medical teams and
organizational leadership, supporting the integration of behavioral health services
throughout the pediatric healthcare system.
100%
(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)
Knowledge Skills and Abilities (KSAs)
Required qualifications must be possessed by any candidate to be considered for the position. These qualifications will be included in the job posting/advertisement and will be used to screen applicants. Note: Only objective, specific and quantifiable (KSAs) will be used when screening (i.e. 6 months of event planning experience vs. prior event planning experience). Preferred qualifications are those skills or abilities that an ideal candidate possesses, but are not required in order for a candidate to be considered for the position.
Please list:
Knowledge, Skills and AbilitiesReq / PrefKnowledge of integrated behavioral health models in inpatient and ambulatory care setting.ReqKnowledge of medical center, HR and UC policies and processes. Knowledge of relevant psychiatric health services internal policies and external regulations.PrefDemonstrated supervisory skills to guide behavioral health providers on treatment methods for serious mental health disorders.ReqAbility to effectively manage multiple priorities and execute plans to meet deadlines.ReqOrganizational skills for coordinating staff schedules and unit operations.ReqWorking knowledge of human resources management practices and policies.PrefKnowledge of business software, specialized applications and EHR systems used in behavioral health clinics / clinical departments.PrefAbility to ensure patient care service standards are consistently met; assists staff with managing challenging patient interactions with sensitivity and skill.ReqAbility to perform all commonly applicable functions in word processing and spreadsheet software. Comprehensive knowledge of organization''s patient record system to teach others.PrefExperience of/Skilled in providing inpatient consultation-liaison behavioral health services.Req
Experience providing a range of behavioral health services, including individual, family, crisis
and brief therapy, behavioral health screening, crisis intervention, consultation, and care
coordination.
Req
Experience providing evidence-based behavioral health assessment, diagnosis, and treatment
in pediatric, medical, behavioral health, or integrated care settings
ReqAt least two (2) years post-licensure clinical experience.Req