Behavioral Health Patient Navigator

ABOUT US 

All Care Health Center’s mission is to provide affordable, comprehensive, high quality health care to the entire community. We will strengthen access to quality-integrated healthcare, by removing barriers for those with the greatest need, and developing community relationships, to enhance the future of our community’s well-being.

We offer a comprehensive benefits package, including:

• Medical, Dental and Vision Insurance;
• Generous time off including:
  • Paid Time off (PTO) and Personal days
  • 10 paid holidays, including your birthday!
• Employer paid Life Insurance and Long-Term Disability;
• Additional pay for bilingual (Spanish) skill;
• 401(k) match up to 4%, and more!

POSITION OVERVIEW

Responsible for providing basic in-take and performing duties to assist providers with direct patient care, and assisting patients overcome barriers by providing community resources.  

SCHEDULE AND PAY

Clinic Open: Monday – Thursday 8AM - 7PM and Friday 8AM – 5PM. Scheduling needs will be discussed during interview.  The pay depends on experience and starts at:

Non-certified MA pay range: $18-20
Licensed/certified MA range: $20-23

DUTIES

• Performs clinical duties as requested by provider/supervisor.
  • Obtains medical and social history
  • Completes mental health screens and education
  • Obtains and records vital signs and measurements in EHR
  • Prepares specimens for processing
  • Prepares routine procedures as required per patient visit (including EKGs, PPD placements/readings and immunizations)
  • Distributes medication to patients as directed by nursing staff and/or providers
  • Checks laboratory controls and receives results
• Performs clerical duties to assist with the patient workflow
  • Pulls, prepares, and files medical charts
  • Gathers patient information, and records changes indicated on the encounter form
  • Schedules follow-up appointments as necessary
  • Completes any necessary paperwork for referrals and follow-up appointments
  • Addresses patient questions and concerns via phone calls in a professional manner
• Connects with patients to identify barriers to treatment
  • Familiar with community resources for when immediate care is not available
  • Follows up with patients that are provided with community resources
  • Creates and maintains positive relationships with community resources
  • Maintains database of community resources with updated contacts
  • Provides education to behavioral health providers about new community resources
• Other duties as assigned.

QUALIFICATIONS

• Possesses a current, valid certification as a medical assistant in the State of Iowa or obtains the certification within 12 months of employment; Basic Life Support Certification
• Certified Behavioral Health Specialist (CBHS) Certification Preferred.
• High school diploma or GED required.

At All Care Health Center, we are committed to providing an environment of equal employment opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under applicable law.

If you need assistance or an accommodation in applying for this or other job postings, please contact the HR department at (712) 325-1990.