Behavioral Health Nurse Manager

Reports To: Director of nursing

Position Summary:

The Behavioral Health Nurse Manager is responsible for the clinical, operational, and administrative oversight of nursing services within the Behavioral Health Department across five outpatient locations. The Nurse Manager leads a team of three registered nurses and five medical assistants while ensuring the delivery of safe, high-quality, patient-centered care for both adult and pediatric populations.

The Behavioral Health Nurse Manager oversees nursing operations supporting outpatient psychiatry/BH services, Transcranial Magnetic Stimulation (TMS), Spravato (esketamine) treatment services. The position ensures compliance with federal, state, HRSA, DEA, REMS and organizational standards while promoting continuous quality improvement and interdisciplinary collaboration.

Essential Duties and Responsibilities:

Clinical Leadership

• Provide clinical leadership and oversight for behavioral health nursing and MA services across five clinical locations.

• Ensure safe, evidence-based practice for pediatric and adult behavioral health patients.

• Develop and maintain workflows that promote efficiency, quality, and patient safety.

• Support integrated care between behavioral health, primary care, pharmacy, and specialty services.

• Monitor and audit nursing documentation for completeness, quality, and regulatory compliance.

• Serve as a clinical resource for complex patient care issues.

• Participate in development and implementation of nursing protocols, standing orders, and clinical procedures.

Staff Leadership

Supervise, coach, mentor, and evaluate:

• 3 Registered Nurses

• 5 Medical Assistants

Responsibilities include:

• Recruitment and onboarding

• Orientation and competency validation

• Annual performance evaluations

• Corrective action

• Scheduling and staffing

• Employee engagement and retention

• Promote teamwork, accountability, and a culture of respect and continuous learning.

Program Oversight

Transcranial Magnetic Stimulation (TMS)

Ensure:

• Appropriate patient screening

• Treatment workflow compliance

• Equipment maintenance coordination

• Staff competency

• Documentation standards

• Quality monitoring

Spravato (Esketamine) Program

Serve as nursing lead for the Spravato clinic by ensuring compliance with:

• FDA REMS Program requirements

• DEA regulations

• Medication storage and security

• Observation and monitoring requirements

• Patient education

• Documentation standards

• Emergency preparedness

• Staff competency validation

Operational Management

• Coordinate nursing coverage across five clinic locations.

• Monitor staffing needs and productivity.

• Collaborate with behavioral health leadership on operational planning.

• Oversee clinical supply management.

• Participate in emergency preparedness planning.

Minimum Qualifications

Education and licensure

• Graduate of an accredited school of nursing (RN or LPN)

• Current unrestricted Massachusetts nursing license

Experience

• Minimum five years of progressive nursing experience

• Preferred three years of leadership or supervisory experience

• Experience in behavioral health or psychiatric nursing.