At Crisis Connections, every call is an opportunity to save a life, restore stability, and connect someone to compassionate care. As a Crisis Services Clinician, you'll play a vital leadership role on the front lines of behavioral health-supporting individuals in crisis while guiding and mentoring the staff who answer those calls.
If you thrive in fast-paced, high-impact environments and are driven by purpose, this role offers meaningful work, strong team support, and real community impact.
What You'll Do
Provide clinical assessment, crisis intervention, and suicide prevention via telephone
Serve as the clinical lead on shift, supporting and coaching crisis phone staff and volunteers
Coordinate crisis response, including hospital diversion, triage, and one-call coordination with first responders
Authorize inpatient services when appropriate, prioritizing the least restrictive, safest options
Ensure accurate documentation and high clinical standards across all services
Collaborate closely with community partners, hospitals, mobile crisis teams, and public mental health agencies
Requirements
What We're Looking For
Master's degree in a social science field
Eligible for or pursuing Agency Affiliated Counselor (AAC) licensure or higher
At least 2 years of supervised clinical experience working with individuals experiencing serious mental illness
Strong clinical judgment, calm decision-making, and comfort in high-pressure situations
Prior leadership or supervisory experience is highly valued
Why Join Crisis Connections?
Mission-driven work with immediate, life-changing impact
Supportive, collaborative clinical team with ongoing training
Excellent benefits, including medical, dental, vision, PTO, paid holidays, and retirement options
Annual wage increases and opportunities for growth
Flexible scheduling, free parking, and transit benefits
A workplace that actively values diversity, equity, inclusion, and lived experience
Our Commitment
Crisis Connections is an equal opportunity employer. We strongly encourage candidates from BIPOC, LGBTQ+, and disability communities to apply. We believe diverse perspectives strengthen our mission and the care we provide.
Ready to make a difference?
If you're a compassionate, skilled clinician ready to lead in moments that matter most, we'd love to hear from you. Apply today and help ensure no one faces crisis alone.