Overview:
The Behavioral Health Case Manager BS - Outpatient assesses and assists with the mental and psychiatric health and educational needs of patients by providing specialized services in order to meet identified patient or child and family needs. This role serves as the Patient and family's case worker, coordinates and facilitates program activities, interagency referral sources, acts as a community liaison, is a primary family contact person and promotes appropriate utilization of resources to contribute to improved patient satisfaction and outcomes. The Behavioral Health Case Manager BS acts as an advocate, as a resource to patient, families and staff, and as a key player of the interdisciplinary team for continued care, discharge, aftercare planning.
Schedule: PRN/Pool - Flexible Schedule
Shift: Days
Location: Mercyhealth Child and Adolescent Day Treatment Center - Janesville, WI
Pay Range: $25.60/hr - $39.68/hr
Essential Duties and Responsibilities
Certification and Licensure
TACT Level 2 certified within 90 days after hire.
CPR/BLS preferred
Skills and Abilities
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of Database software, Internet software; Word Processing software and Microsoft Outlook.
Special Physical Demands
While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand;walk; use hands, fingers, and arms, to feel and reach. The employee is frequently required to sit; stoop, kneel, crouch, crawl, taste, and smell. The employee must regularly lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. Specific fine motor abilities include writing, keyboard entry and mouse use.
Level of Supervision
Directly supervises the Social Work Students/Interns as assigned. Communicates the progress of each student on a regular basis to Team Leader. Would carry out supervisory responsibility in accordance with the organization's policies and applicable laws.
Supervises
Supervised by Mercy Options Team leader. Must be able to work independently with minimal guidance.
PAY RANGE:
$25.60 - $39.68
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and benefits, including retirement, time off, on-demand pay, access to the Employee Assistance Program (EAP), and more. Clickhere for more details.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
#1 in the nation on AARP's Best Employers for Workers Over 50
One of Working Mother magazine's 100 Best Companies for Working Mothers
A Top 50 Company and Top 10 Nonprofit for Executive Women