Behavior Health Clinical Navigator II (CRT)

Behavior Health Clinical Navigator II (CRT)

Salary

$64,712.99 - $77,686.66 Annually

Location

Fire Department - City of Colorado Springs, CO

Job Type

Special

Job Number

18480

Division

Fire Department

Department

Community Health

Opening Date

10/20/2026

Closing Date

11/4/2026 4:00 PM Mountain

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Description / Position Overview

Behavioral Health Clinical Navigator II (CRT)

In this (special at-will) grant funded position, you will play a critical role in the CPH (Community and Public Health) division of the CSFD (Colorado Springs Fire Department). As an essential member of an interdisciplinary team, the Behavioral Health Clinical Navigator II works with individuals and their families to perform emergency crisis mental health assessments of clients whose lives are disrupted or complicated by mental illness, behavior disturbances, substance abuse issues, acute suicidality, homicidally, or the inability to function or maintain in the community due to mental illness.

The Behavioral Health Clinical Navigator II conducts crisis evaluations, as requested by individuals in the community, to determine client disposition. Services include but are not limited to:

• Comprehensive assessment of social, emotional, and psychiatric history/ diagnosis
• Treatment and safety planning
• Level of care assignment
• Initiating emergency mental health holds
• Connection with necessary resources
• Admission to appropriate inpatient facilities, as warranted
• Actively engages with crisis hotlines, schools, community partners, first responders and hospital emergency departments

In addition to providing quality care, the focus on this role is on clinical confidence and further expanding clinical knowledge and expertise as a licensed professional. This is an emergent/essential personnel role and despite weather conditions, you will be responsible for showing up for your shift.

Work hours are shift-based. The hours of operation are:

CRT1; Sunday through Wednesday, 9:00am to 7:00pm

CRT2; Wednesday through Saturday, 9:00am to 7:00pm

CRT3; Sunday through Wednesday, 2:00pm to 12:00am

CRT4; Wednesday through Saturday, 2:00pm to 12:00am

Job Type: Full-time; Grant-Funded; 40hours/week. This is a grant funded position. Current grant funding for this position runs through June 2027 with continued funding currently being pursued.

As a Behavioral Health Clinical Navigator II, you will:

• Provide comprehensive crisis assessments, de-escalation, triage and intervention throughout the community on a daily basis. Assesses individual's behavioral status and provides evidence-based intervention strategies to include discharge planning and connecting to outpatient care on a daily basis
• Provide effective diagnostic assessments to include psychosocial history, diagnostic justification and conceptualization of individual's needs on a daily basis
• Coordinate with various medical providers, family supports and additional service providers to determine individual's disposition, including collateral contact and determining plan for higher level of care as needed on a daily basis
• Supply individuals, family members and/or caregivers with appropriate community and/or organization resources on a daily basis
• Serves as a crisis consultation with other partners on a daily basis
• Engage at risk individuals with strategic safety planning and interventions that deescalate and stabilize them and can initiative involuntary mental health hold if appropriate based on severity of risk on a daily basis
• Develop safety plans that balance risk assessment with individual's strengths, support systems, and supervisor feedback as needed to include counseling to access of lethal means on a daily basis
• Complete all documentation in clear, comprehensive, and timely fashion and meets quality standards, in compliance with state and federal regulations on a daily basis
• Demonstrate multicultural awareness and sensitivity to individual's treatment preferences on a daily basis
• Participate in case consultation, internal and external, to assist compliance of the individual on a daily basis
• Interact in professional-to-professional communication to advocate for the individual on a daily basis
• Represent CPH at community meetings and report outcomes to supervisor on a daily basis
• Provide community training and education on the Community Response Team on a daily basis
• Build relationships with community partners/agencies while maintaining positive alliances on a daily basis

We are looking for candidates who demonstrate:

Knowledge of:

• Appropriate scope of practice expectations
• The DSM-V and Cognitive Behavioral Therapy/Solution focused treatment/ Systems model
• High needs, severely mentally ill clientele
• Substance abuse and polypharmacy concerns/treatments
• Initiating involuntary emergency mental health holds

Ability to:

• Complete assigned tasks with minimal supervision
• Demonstrate leadership and task management skills
• Formulate cohesive intervention plans
• Recognize when to seek additional supervision/consultation
• Identify any ethical concerns that might arise and discuss with supervisor
• Represent CSFD in a professional capacity
• Accept constructive criticism and demonstrate a willingness to learn
• Demonstrate technical writing skills
• Decipher research materials/outcomes
• Navigate electronic medical records independently after training
• Set clear and firm boundaries with clients
• Function in a complex and fluid work environment
• Communicate professionally, effectively, and efficiently with all stakeholders

Minimum Qualifications

• A masters degree from an accredited college or university with major coursework in social work, counseling, psychology, or related field
• One (1) year of full-time experience working with patients in a crisis setting, including internship
• Possess, or obtain upon hire, and maintain a valid, non-probationary Colorado drivers license not subject to restriction related to alcohol and/or drug violations or pending charges
• Licensed, in good standing, in the State of Colorado (DORA) in a counseling, social work, or related behavioral health field (LCSW, LPC, LMFT)

The background check process for this position includes being fingerprinted by the Colorado Springs Police Department.

Preferred Qualifications

• Crisis intervention skills
• Experience working with individuals experiencing mental health crisis.
• Experience working with individuals with behavioral health and substance use disorders

Additional Information

Please contact CSFD Human Resources at csfdhr@coloradosprings.gov

or 719-385-7244 for any questions about this position.

The background check process for this position includes being fingerprinted by the Colorado Springs Police Department.

Physical Demands: This position requires the ability to lift up to 20 pounds occasionally and 10 pounds frequently.

Environmental Conditions

Primary Work Environment - Field environment (with some office time) with travel from site to site and possible exposure to extreme weather conditions

Extreme Temperature - Seasonally

Wetness and Humidity - Seasonally

Respiratory Hazards - Rarely

Noise and Vibrations - Rarely

Physical Hazards - Occasionally

Mechanical and/or Electrical Hazards - Rarely

Exposure to Communicable Diseases - Frequently

Equal Opportunity Employer

The City of Colorado Springs is committed to a welcoming culture that values our employees unique individual qualities and fosters a welcoming environment where people want to be

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

• Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).

• Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.

• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant's age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page

• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position's closing date and time listed in the job posting. HR will review the last application you submit for a position.

The Citys job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page

You can view the status of your application on the City of Colorado Springs Careers page.

To be notified of future career opportunities sign up for job alerts on the Job Alerts page.

Working for the City of Colorado Springs is Rewarding!

Please visit the City of Colorado Springs Total Rewards Site for additional benefits information.

The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.

01

Do you have a Masters degree or higher from an accredited college or university with major coursework in social work, counseling, psychology, or related field?

• Yes
• No

02

Do you have one (1) year of full-time experience working with patients in a behavioral health setting, including internship?

• Yes
• No

03

Are you licensed, in good standing, in the State of Colorado (DORA) in a counseling, social work, or related behavioral health field (LCSW, LPC, LMFT)?

• Yes
• No

04

Do you possess a valid, or willing to obtain, and maintain upon hire, a non-probationary Colorado drivers license not subject to restriction related to alcohol and/or drug violations or pending charges?

• Yes
• No

05

Do you have crisis intervention skills?

• Yes
• No

06

Do you have experience working with individuals experiencing mental health crisis?

• Yes
• No

07

Do you have experience working with individuals with behavioral health and substance use disorders?

• Yes
• No

Required Question

Employer City of Colorado Springs

Address 30 South Nevada Avenue, Suite 301

Colorado Springs, Colorado, 80903

Phone (719) 385-5125

Website http://www.coloradosprings.gov