| Location | Caldwell, Idaho |
Job Description
Must be able to work in a fast-paced environment, ability to converse with customers to discuss needs. Must have strong customer service and phone skills. Interest in the automotive industry is preferred. Possess strong organizational follow-up and paper-flow handling skills. Quick thinker, learner and detail oriented. Knowledge of sales procedures, processes and follow-up. Ability to actively listen and deliver 110% customer experience. Project a professional company image through telephone interactions and written communications with customers. Respond to inbound customer requests via internet and phone.
Responsibilities
-Customer relations
-Administration sales and marketing ability
-Maintain product and industry knowledge
-Interdepartmental relations
Qualifications
· Previous experience in BDC sales (Preferred not required)
· Bilingual in Spanish/English (Preferred not required)
· Phone - Customer service experience
· Must maintain 100% of all factories required training, including being 100% compliant within the first 30 days of hire
Skill Sets
· Strong negotiation skills
· Deadline and detail-oriented
· Ability to build rapport with clients
Core Competencies
· Customer service and excellent verbal communication skills- via phone, or experience in hospitality/retail- 40%
· Proficient in written communication- emails- 20%
· Critical thinking with the ability to come up with creative solutions- 20%
· Driven to exceed established goals (goal awareness)- 10%
Joining our team as a BDC Sales Representative will provide you with an opportunity to utilize your sales skills, develop a strong understanding of our products/services, and contribute to the growth and success of our organization. If you are a results-driven individual with a passion for sales and customer satisfaction, we'd love to hear from you. Apply today!
Job Type: Full-time
Pay: $15.27 - $18.39 per hour
Benefits:
Work Location: In person