BDC Representative/Manager

Nielsen Automotive Group

  • Sussex, NJ
  • 30+ days ago

    Highlights

    If you’re great on the phone, love helping customers, and want to build a career in the automotive industry, this is your opportunity. Customer service or call center experience preferred (automotive experience a plus, but not required).

    Numbers & Facts

    LocationSussex, NJ

    Description

    Franklin Sussex Hyundai | Sussex, NJ

    Franklin Sussex Hyundai is growing, and we’re looking for a motivated Business Development Center (BDC) Representative to join our team at our brand new, renovated facility! If you’re great on the phone, love helping customers, and want to build a career in the automotive industry, this is your opportunity. 

    What You’ll Do:

    • Handle inbound and outbound calls, texts, and internet leads
    • Set and confirm sales and service appointments
    • Follow up with customers in a professional, friendly manner
    • Maintain accurate customer records in the CRM
    • Be the first point of contact that creates an exceptional customer experience

    What We’re Looking For:

    • Strong communication skills (phone, text, and email)
    • Positive attitude and strong work ethic
    • Ability to multitask in a fast-paced environment
    • Customer service or call center experience preferred (automotive experience a plus, but not required)
    • Reliable, punctual, and team-oriented

    What We Offer:

    • FREE COLLEGE OPPORTUNITY WITH STRAYER UNIVERSITY!
    • Paid training – we set you up for success
    • Competitive pay with bonuses
    • Medical, Dental, and Vision benefits
    • Life Insurance
    • 401(k) retirement plan
    • Paid time off and career growth opportunities
    • Supportive, professional, and energetic work environment
    • New state of the art facility 

    Location: Franklin Sussex Hyundai

    Schedule: Full-time

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