BCT Partners - Administrative Assistant

About BCT

We harness the power of expertise and innovation to solve complex social problems, transform lives, and create lasting change.

BCT is a management consulting firm that tackles complex social problems through data analytics, innovative solutions and program management. We believe complex issues are best solved through collaboration. As a result, we employ a multidisciplinary approach that combines domain expertise, research, evaluation, technology, organizational development, and a passion for change.

To learn more about how we live our values of Ubuntu ("I am because we are") and our mission, go to our website and follow us on social media.

https://www.bctpartners.com/

About this Opportunity

BCT Partners & N-Touch Strategies have formed a joint venture to deliver impactful solutions for our clients and are building a team for a potential new project. While hiring is contingent upon contract award and project authorization, we are actively identifying talented professionals who can help us make a meaningful impact. Candidates selected through the job search process may receive a contingent offer of employment from either BCT Partners or N-Touch Strategies. The employing organization will be confirmed during the hiring process.

Learn more about N-Touch Strategies here: https://www.ntouchstrategies.com

About the Role

The Administrative Assistant provides comprehensive administrative and operational support to leadership, project teams, and stakeholders in support of complex organizational and federal government initiatives. The position manages calendars, meetings, correspondence, document workflows, records, databases, stakeholder communications, travel and training coordination, reporting activities, and day-to-day office operations. The Administrative Assistant prepares and maintains accurate, professional, and well-organized administrative materials; tracks assignments, deadlines, decisions, and action items; and supports efficient workflow coordination across multiple concurrent priorities. The position exercises professionalism, discretion, responsiveness, and attention to detail while helping ensure administrative activities and work products comply with applicable organizational, client, accessibility, and documentation standards.

To learn more, please refer to the "Our Clients & Projects" section at the bottom of this job posting.

How You Contribute to the Team:

Administrative Support

• Provide comprehensive administrative and operational support to leadership, project teams, and internal and external stakeholders.
• Manage calendars, appointments, meetings, conference calls, and competing scheduling priorities; identify and address scheduling conflicts as appropriate.
• Coordinate meetings, including invitations, room or virtual meeting arrangements, agendas, briefing materials, attendance lists, meeting notes, and follow-up communications.
• Prepare, edit, format, route, and distribute correspondence, reports, presentations, memoranda, briefing materials, and other business documents.
• Support document workflows, approvals, routing, and filing to ensure materials are processed accurately and efficiently.
• Maintain electronic document libraries, administrative databases, SharePoint sites or repositories, contact lists, templates, distribution lists, and other administrative resources.
• Serve as a professional point of contact for internal and external stakeholders, responding to routine inquiries, coordinating requests, and directing matters to appropriate staff.
• Coordinate travel arrangements, itineraries, approvals, expense documentation, and other travel-related administrative requirements.
• Coordinate staff training activities, registrations, schedules, records, and associated administrative documentation.
• Maintain confidentiality and exercise appropriate judgment and discretion when handling sensitive or official information.

Operations & Coordination

• Track administrative assignments, deadlines, action items, decisions, and outstanding requests; follow up with responsible staff to support timely completion.
• Maintain administrative trackers, correspondence logs, action-item logs, and other tools that provide visibility into current activities and pending requirements.
• Compile, enter, organize, and verify data and information used in administrative, operational, and status reports.
• Assist with recurring and ad hoc reports by gathering inputs, maintaining supporting documentation, and coordinating required contributions.
• Support office and project operations by coordinating administrative requests, materials, supplies, equipment, and routine logistical needs.
• Assist with onboarding, orientation, and transition activities by coordinating schedules, documentation, equipment and access information, and related administrative records.
• Collaborate with project managers, leadership, staff, and stakeholders to coordinate concurrent activities and respond to changing priorities.
• Identify administrative workflow issues and recommend practical improvements to processes and tracking methods.

Quality & Document Control

• Review administrative documents and records for accuracy, completeness, consistency, and proper formatting before distribution or submission; verify information against available source materials as appropriate.
• Maintain version-controlled records, clearly identify current approved documents, and archive prior versions in accordance with established records-management procedures.
• Follow established templates, style guides, naming conventions, approval workflows, and document-management procedures while supporting applicable plain-language and Section 508 accessibility requirements..

Perform these and other reasonable tasks as assigned by management in support of BCT's goals and objectives.

What You Bring to the Table:

As no individual candidate meets every qualification, we encourage candidates who meet most of these requirements to apply!

Educational Requirements:

• High school diploma or equivalent required. Relevant administrative education, training, or certification is preferred.

Experience Requirements:

• 3+ years of progressively responsible administrative support experience supporting leadership, project teams, or cross-functional teams in a fast-paced professional environment.
• Experience managing calendars and coordinating meetings, travel, training, and other administrative or operational logistics, including virtual meetings and conferences.
• Experience preparing meeting agendas, notes, action-item trackers, correspondence, reports, presentations, and other professional business materials.
• Experience maintaining electronic document repositories, administrative records, databases, version-controlled documents, and tracking systems.
• Federal government, government-contractor, public-sector, or similarly regulated professional experience preferred.

Skills and Expertise:

• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint, or comparable collaboration and document-management platforms, with the ability to learn new systems quickly.
• Strong organizational and time-management skills, with the ability to prioritize competing assignments, meet deadlines, and exercise sound judgment.
• Strong spoken and written communication, customer-service, and interpersonal skills, with the ability to interact professionally with internal and external stakeholders.
• Strong proofreading, editing, formatting, and document-quality-control skills, with close attention to accuracy, consistency, and completeness.
• Ability to compile, organize, verify, and summarize information for reports, trackers, and other administrative documentation.
• Knowledge of document control, version management, records management, and administrative workflow practices.
• Ability to work independently and collaboratively, solve problems, and recommend practical improvements to administrative processes.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Familiarity with federal plain-language principles and Section 508 accessibility requirements preferred.

Additional Requirements

• Ability to work primarily onsite at the designated client location during established business hours, with telework as authorized by the client.
• Ability to obtain and maintain the background investigation or Public Trust determination required for the assignment.
• Occasional travel may be required.

There are multiple factors considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align with the specified role, geographic location, education as well as contract provisions regarding labor categories that are specific to the position.

BCT & N-Touch each offer competitive total compensation packages that, for this position, include base pay between $26.45 and $28.85 per hour along with a generous benefits package. Both BCT & N-Touch's benefits include partially subsidized medical, dental and vision coverage, a 401k plan with company match, company paid life and disability insurance plans, paid family leave, and a generous paid time off policy.

This is an onsite position located within commuting distance of the greater Washington, DC area. Though BCT & N-Touch each have staff in multiple time zones, their headquarters locations are on the East Coast; BCT in New Jersey, and N-Touch in Connecticut. Both companies support and encourage strong staff community, leveraging virtual communication tools and collaborative work practices.

Our Client & Project

The U.S. National Science Foundation (NSF) is an independent federal agency that supports fundamental research and education across all fields of science and engineering. The Office of Legislative and Public Affairs (OLPA) leads the Foundation's communications efforts by providing strategic outreach, public engagement, digital communications, and multimedia services that promote awareness of NSF's mission and the impact of federally funded research.

This project provides comprehensive communications, digital, administrative, and program support services to NSF's Office of Legislative and Public Affairs (OLPA) and other Directorates. The contract supports a broad range of functions, including website design and development, digital communications, multimedia production, graphic design, content management, strategic communications, event support, executive and administrative services, writing and editing, analytics, and stakeholder engagement. All services produce high-quality, mission-aligned communications that effectively engage policymakers, researchers, educators, the media, and the public.

BEWARE OF FRAUDULENT JOB POSTINGS using BCT Partners' name & logo. Legitimate BCT communication will only come from bctpartners.com or [email protected] emails, not free commercial services like Gmail or WhatsApp. BCT Partners will never request payment-related details or advancement of money during the application process. All open BCT jobs are easily accessible via our website Careers page, which includes a link to our open jobs list and job application system. If in doubt about any position or potential offer, please follow up with our team: [email protected]. If you receive suspicious emails from someone posing as BCT Partners that ask for payment or personal information, contact us immediately at [email protected]. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

BCT PARTNERS IS AN EQUAL OPPORTUNITY EMPLOYER AND PROVIDES EQUAL OPPORTUNITY TO ALL PERSONS. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes. BCT will recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, military and/or veteran status, or disability in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. BCT Partners does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986. If you are interested in applying and require special assistance or accommodations due to a disability, please contact Human Resources at [email protected].