Salary: $49,700/year
PositionSummary:TheCareCoordinatorisresponsibleforfacilitatingtheWraparoundprocess for youth and young adults in or previously in foster care that are eligible to receive services and support through the youth services department. TheCare Coordinatorcoordinatesand schedulesFamilyTeamConferencestopromotepermanencyandprioritizesurgentrequests. The Care Coordinator maintainsinformation regarding theenvironmentofcurrentservicestoensureaflexible, responsive, culturally competent service delivery system. This position is a 2-year Federal grant funded position.
Technical/FunctionalExpectations:
1. FamilyTeamConferences-EssentialFunction:CoordinateandfacilitateFamilyTeamConferencesinorder toachieveconsensusamongfamilyand otherparticipantsindevelopinganappropriateplanbasedon the needsofthefamiliesandtoensurecompliancewithFPOCFprocedures,values,and standards.
2. ServiceandTreatmentDelivery-EssentialFunction:Ensureservicesandtreatmentaredeliveredfroma
strengthbasedframeworkandcustomizedinordertomeetindividualizedneedsofconsumersandare
culturallycompetent.
3. UtilizationManagement--EssentialFunction:Authorizationandmonitoringofresources,includingagency
and community, to meetclient’sneeds.
4. RelationshipMaintenance--Essential Function: Foster and maintain ongoing relationships with family
members,caremanagers,providers,andidentifiedresourcesinordertocallonotherstoimplement
clientplans.
5. AdheretoSOC Values andPrinciples-Essential Function: This is required in orderto embraceand promulgatethevaluesandprinciplesoftheSystemofCareonaconsistentbasiswitheachfamilyand
interaction.
6. Planning/Scheduling/Meetingmultipledeadlines:Planandschedulemeetings,conferences,and travel schedules inordertomaintainstaff schedules.
7. Otherdutiesasrequired:Jobperformancerequiresfulfillingotherincidentalorrelateddutiesasassigned,
assistingandtrainingothers,andperformingdutiesofhigherratedpositionsfrom timetotimefor
developmentalpurposes.
BehavioralCompetencies:
1. Innovation:Abletogeneratenewordifferentproducts,processes,orsolutions;createuniquesolutions toproblems;expressfreshinsights orinnovationsregularly;thinkoutsideof existing paradigms.
2. Facilitation:Abletousejudgmentandprovideaprocesstoeasegroupresolutionofissues;clarify
pointsofviewandterminologytogaingroupacceptance;facilitatetheactions,decisions,oropinionsof
othersinapositivedirection.
3. DevelopRelationships:Abletorelatewithotherswhilebuildingcredibilityandrapport;givepersonal
supportand reassurance;put othersatease;build cooperativerelationships.
4. CustomerService:Abletoanticipateandrespondtoconsumer'sneeds,concerns,orquestionsinorderto
meet or exceed their expectations; help evaluate needs and options; show care and concernto
demonstrateconsumerimportanceand value.
5. Influence: Able to positively changeopinionsand actions ofothers in a desired direction; present
information ina persuasivemanner;clarifyinformation in orderto gainunderstanding andbuy-in.
6. ProblemSolving:Abletoexercisejudgmentinbuildingrealisticsolutionstoproblems;understandthereal
issuesbehindproblems;usecommonsenseand takepracticalactionto solve problems.
7. Sensitivity:Workeffectivelywithandshowsensitivitytoculturaldifferencesandvarioussocio-economic
backgroundsofothers.
8. Ethics:AdheretoandmodelprinciplesandvaluesofAgencyandSystemofCarebybeingstrength-based, solution-focused,maintainshighestlevelofintegrityandethicalstandardsandworkcollaborativelywith
employees, partners,stakeholdersandclientsinallinteractions.
BusinessExperience:
1. Minimumof2yearsknowledgeofchildwelfaresystems:Thisisrequiredinordertounderstandand successfullyfunction withinoursystemofcareandtoadheretoFloridastatuteand code.
2. Strong computer/data entry skills: Thisexperienceis required in order tomaintain our utilization
managementsystem.
3. 3+ years’ Experienceworking withfamiliesandchildren: Thisexperience is essential in order to
effectivelyworkwith children and familieswithinoursystemofcare.
4. Collaboration,negotiationandproblem-solvingskills:Thisexperienceisessentialinordertoeffectively
facilitatetheWraparound FamilyTeamconferencingprocess.
5. ValidDriver's License&AppropriateInsurance-Essential:This position requiresavalid driver’slicensein
orderto travelthroughouttheCountyand requires$100,000/$300,000bodilyinjuryinsurancecoverage
(per FLStatute)inordertotransportclients.
EducationalandExperienceRequirements:
1. A high school diploma or GED equivalent (official transcripts required) AND four or more years of full-time social work or human services experience.
For more information regarding our screening process please visit Clearinghouse.com .
Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C. Hernandez at (321) 752-4650.