About Us:
Five Star Bath Solutions is a nationally recognized and rapidly growing franchise specializing in hassle-free bathroom remodeling services. With our expansion into the Northern California East Bay market, we are seeking a dynamic Installation Manager to help drive our operations to the next level. This role presents a fantastic opportunity for a motivated leader who thrives in a fast-paced environment and enjoys scaling operations while ensuring exceptional customer satisfaction.
Our work environment includes:
- Work-from-home flexibility
- Growth opportunities
- On-the-job training
- Supportive team culture
Position Overview:
As the Installation Manager, you will be at the heart of our day-to-day operations, overseeing both administrative functions and bath installation projects. This role demands a hands-on leader who can build and manage a team of installers while ensuring top-quality execution of all remodeling projects in the East Bay region. Up to 80% travel in the field is required.
Key Responsibilities:
Project & Operations Management:
- Plan and oversee the entire project lifecycle, from initial client contact to final execution, ensuring seamless coordination and customer satisfaction.
- Allocate resources efficiently, including manpower, materials, and equipment.
- Ensure project completion within specified timelines while maintaining quality standards.
- Develop and optimize production workflows for increased efficiency.
- Maintain accurate records of project details, adjustments, and lessons learned for continuous improvement.
Team Leadership & Development:
- Recruit, train, and manage a high-performing team of installers.
- Foster a culture of accountability and excellence within the team.
- Provide ongoing coaching to enhance skills and operational efficiency.
Financial & Supplier Management:
- Manage project budgets and expenses efficiently to maximize profitability.
- Coordinate with suppliers to ensure timely delivery of materials and equipment.
- Oversee final customer payments and provide financial reporting.
Hands-On Installation & Measurement:
- Perform accurate measurements for materials required for installations.
- Step in to install bathroom remodels when necessary to maintain project timelines and quality.
Qualifications:
Required:
- Proven experience in business or team management, preferably in home sales or renovations.
- Valid Driver’s License.
Desired:
- 5+ years of project management experience, ideally in the home improvement or construction industry.
- Strong business development and communication skills (both verbal and written).
- Exceptional leadership, organizational, and multitasking abilities.
- Proactive problem-solving skills with a customer-centric approach.
- Adaptability and ability to work in a fast-paced environment.
Benefits:
- Competitive salary within the specified range, plus performance-based bonuses.
- Company Vehicle and Gas Stipend
- Opportunity to grow within a rapidly expanding franchise.
- Leadership development and career advancement opportunities (potential for General Manager role).
- Paid Time Off (PTO).
- Supportive and dynamic team environment.
If you’re an ambitious leader ready to take ownership of a high-impact role in a growing company, we’d love to hear from you!
Apply today and be a part of the Five Star Bath Solutions team!
About Us
Our Mission
Creating Value & Transforming Communities, One Bathroom at a Time.
Every week across North America, our franchisees and their teams are showing customers that it’s possible to transform their bathroom into a space they love for a reasonable price.
By focusing on our primary mission, we’re able to accomplish so much more. Individuals become business owners, service providers, and pillars of their community. They can help others accomplish their goals and add value to their lives.
Our Story
How to Provide Excellent Small-Business Service: Start as One.
In 1996, in Ontario, Canada, we set out to provide affordable bath and shower solutions to one community. We quickly discovered there was a widely unmet need for what we provided.
After many successful years, we wanted to see if our model was replicable. The answer was an astounding yes, and in the decade since, we’ve expanded across the US and Canada to provide new communities the same quality and level of service we’ve delivered since day one.
We never forgot where we started, it’s what guides our actions across the continent.
Our Values
Professionalism
Unmatched respect for you and your home. We understand we’re guests and act accordingly.
Expertise
Each Five Star designer and installer is a certified professional in their trade. We never send in amateurs.
Integrity
Words, promises, and timelines matter. We fulfill our commitments and remain available at all times.
Quality
From each material to the final outcome, every detail matters. We don’t cut corners under any circumstances.